fixed : cannot print PDF form from macOS Preview.app

Question :

I have received an eMail from a vendor that includes a dispatchnote PDF that I need to print.

The PDF opens fine in Preview.app, but when I try to print it, everything seems to work fine, only the print doesn’t come out of the printer…

I can’t find the problem : the PDF appears in the printer’s Job List, the status bar fills up completely, the printer makes some noise to indicate that it is receiving data, the print job is deleted from the Job List, and nothing comes out of the printer… there are no error messages, no indication what so ever that something went wrong… the pint just won’t come out of the printer…

I checked to see if there is something special about the PDF-file that might be causing this, but I can’t find anything special about it… the PDF is not locked or anything…

What can I do ?

 

Answer :

Even though it is not clear where this problem comes from, the solution is simple : use Adobe Reader (a.k.a. Adobe Acrobat Reader DC) or Adobe Acrobat Pro if you have it.

To do so, do this :

  • go to https://get.adobe.com/uk/reader/otherversions/
  • at Step 1, 2 and 3 set the right OS, language and version, then click the Download Now button to download Adobe Reader
  • when the download is done, install Adobe Reader on your Mac
  • then, open Adobe Reader
  • and open the hard-to-print PDF from Adobe Reader
  • as soon as it starts appearing on-screen, you can press [CMD] + [P] to get to the printing screen
  • from there, just try to print again…
    • note that this is not your regular macOS printing screen, so you might want to check if all settings are to your liking before you give the actual print-commando (you might have to set things like double sided printing again)

The fact that the file is not printing from Preview.app, but it is from Adobe Reader, might indicate that the PDF was created by Adobe Acrobat Pro on Windows and that there is a problem in the version of Acrobar Reader that was used that causes this problem to arise…

That’s it !

enjoy 😉

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fixed : print iOS note to a wireless non-AirPrint printer

Question :

I have some iCloud Notes on my iPhone and I would like to print them on my wireless printer (a Samsung CLP-365W wireless color laserprinter), but it’s not an AirPrint-supported printer…

…how do I do that ?

Answer :

First make sure your wireless printer is set-up for use with iOS (iPhone/iPad).

For instructions to do so with a Samsung CLP-365W, click here.

Then make sure you have the wireless printing app installed that works with your pinter, you will probably be able to find one in the iTunes App Store, either released by the printer manufacturer or a general one that is compatible with your printer.

For use with the Samsung CLP-365W, you will need the Samsung Mobile Print app.

Then follow these steps :

1- open “Notes” on your iPhone/ iPad

2- select the note you want to print

3- when the specific note is opened, double-tap on the screen and choose “Select All” from the popup, then select “Copy”

4- use the Menu-button to go back to the main screen and there, select the Mobile Print app, when it opens, select “Clipboard”

5- then select your wireless printer and click “Print”

…that’s it !

Enjoy !

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tip : which scanners are compatible with OSX 10.9 Mavericks ?

Question :

Which scanners will work with OSX 10.9 Mavericks ?

Answer :

Just like with previous versions of MacOSX, the built-in compatibility with older scanners is rather low…

…in the specs of OSX 10.9 Mavericks there isn’t any indication of extended scanner support, so it is expected that “wireless scanning” (over WiFi/AirPort) isn’t supported either, just as was the case (or should I say “problem”) in previous versions of MacOSX…

Apple hasn’t published a list of pre-installed scanner-drivers either, so there’s nothing official on this…

…there is however, a (very short) list of supported scanners pre-installed in OSX 10.9 Mavericks itself :

CanoScan 5600F             find it in the US, UK or Germany
CanoScan 9000F             find it in the US, UK or Germany
CanoScan LiDE 100         find it in the US or Germany
CanoScan LiDE 110         find it in the US, UK or Germany
CanoScan LiDE 200         find it in the US, UK or Germany
CanoScan LiDE 210         find it in the US, UK or Germany
CanoScan LiDE 700F       find it in the US, UK or Germany

This list can be found in :

/Library/Printers/Canon/IJScanner/Resources/CIJIcons

…strangely, there are no such icons installed for scanners from other brands like EPSON and HP… so support for those scanners is either not included (yet) or left up to the individual manufacturers…

NOTE #1 : in MacOSX 10.7 Lion, OSX 10.8 Mountain Lion and OSX 10.9 Mavericks scanner-compatibilty can be extended by installing the SANE-scannerdrivers, as outlined here.

NOTE #2 : if you are a professional and/or heavy user, you could also try using the SilverFast 8 scanner-suite, which adds support for these scanners to OSX 10.9 Mavericks (since even the cheapest version, SilverFast SE 8, will cost you €50, this only is a relevant solution for professional and/or heavy users…)

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