Tag Archives: Canon

fixed : CanoScan 5600F driver for macOS 15 Sequoia

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Question :

I have a Canon CanoScan 5600F scanner that worked great with my previous Mac, but now I have upgraded to a new M4 Mac running macOS 15 Sequoia.

I’ve looked on the Canon website and searched the internet, but there is no macOS 15 Sequoia compatible driver available for this scanner.

Is there any way to use this CanoScan 5600F scanner in macOS 15 Sequoia ?

Answer :

Yes, there is …and it still works (nearly) the same way on Intel Macs and Apple silicon (M1/M2/M3/M4) Macs running macOS 15 Sequoia :

  • goto Canon’s US website : https://www.usa.canon.com
  • choose Support > Scanners > Film & Negative Scanner > CanoScan 5600F
  • or use this link : https://www.usa.canon.com/internet/portal/us/home/support/details/scanners/film-negative-scanner/canoscan-5600f/canoscan-5600f?subtab=downloads-drivers
  • there, click on the “Drivers & Downloads” tile (huge button)
  • then, choose “macOS Mojave v10.14” (even though your on macOS Sequoia v15 – don’t worry) as your operating system and “English” as your language
  • now, you will see 2 drivers listed :
    • > 5600F Scanner Driver Ver.14.11.5h (Mac) : msd_-mac_cs5600f-14_11_5h-ea8_2.dmg
      • > ICA Driver Ver.4.1.4a (Mac) : misd-mac-ijscanner2-4_1_4-ea21_3.dmg
  • download both of them
    • note that despite the fact that both are versions from 2018, these will still work with macOS 15 Sequoia
  • goto your downloads folder
  • first, double-click on the file named msd_-mac_cs5600f-14_11_5h-ea8_2.dmg
  • this will mount the ScanGear_CanoScan 5600F_141105.pkg
  • again, click on that and version 14.11 of the ScanGear driver installer will open
  • now, follow the on-screen directions and the latest ScanGear driver will be installed
  • if you have an M1/M2/M3/M4 Mac, you will need to allow to allow the Rosetta Intel-simulator software too (probably only needed for the installer, the actual driver can probably do without)
  • then, double-click on the file named misd-mac-ijscanner2-4_1_4-ea21_3.dmg
  • this will mount the Canon IJScanner2_040104.pkg
  • again, click on that and version 4.1.4 the IJScanner2 driver installer will open
  • now, follow the on-screen directions and the latest IJScanner2 driver will be installed
  • when done, click on the Apple-logo top-left in the top menu bar
  • in the pulldown menu that appears, click on “System Settings”
  • in the window that opens, scroll down in the menu list on the left and click on “Printers & Scanners”
  • if the CanoScan 5600F is already listed in the Scanners chapter, click it
  • if not, click the “Add Printer, Scanner or Fax” button first to add the scanner
  • when done, click the CanoScan 5600F in the Scanners chapter
  • when the scanner details open on the right, click on the “Open Scanner”-button
  • now, the built-in macOS ImageCapture.app will open and it will immediately do a preview scan of whatever is in the scanner

NOTE : you might run into a small problem every once in a while ; when the automatic scanning preview starts, you might get an error saying “Scanner reported an error – Cannot communicate with scanner for these reasons: – Scanner is turned off. – USB cable is disconnected. Please check and try again.” If so, just flip the scanner’s ON/OFF-switch in OFF-position manually and then back into ON-position. Then click “OK” in the error message window, then click the “Overview” button in the ImageCapture window. That should help in making the scanner preview work again.

enjoy 😉

fixed : can’t connect old printer to new Mac using USB

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Question :

A friend gave me a rather old printer that was working great for him, and said that I could easily use it with my MacBook also, using a USB-cable. So I took a USB cable with an old (flat) USB-connector on the one side and an new (small) USB-connetor on the other side and plugged that into the printer and into my MacBook Air (or Pro) that only has those same new (small) USB-ports. The connection feels good, but when I try to print from my Mac, the printer is not recognised…

What is wrong ?


Answer :

From what you are describing, you are using the wrong port on the printer : you are using a ‘regular’ USB-A port, probably on the top, front or side of the printer… you should however use the ‘square’ USB-B printer port that is on the back of your printer.

See the difference between various USB connectors and ports in this image (an Adobe Stock image) :

The ports on your Mac are USB-C [ 2nd from the right ].
The port on the printer you were trying to use is USB-A [ 1st from the left ] (or USB 3.0 [ 3rd from the left ] which is the same in size and shape) – that usually is for plugging in a USB-stick to print documents directly from a USB-stick
The port on back of the printer – the one you should use – is USB-B [ 2nd from the left ].

If you don’t have a ‘printer cable’ (USB-A to USB-B) and a USB-C adapter piece (USB-C plug-on cap or cable for USB-A), you can buy them from any electronics store. Or you can buy a ‘modern printer cable’ (USB-B to USB-C).
Here are direct links to buy these from Amazon :

modern printer cable (USB-B to USB-C) from Amazon.com
modern printer cable (USB-B to USB-C) from Amazon.co.uk
modern printer cable (USB-B to USB-C) from Amazon.de

all-in-one modern & regular printer cable (USB-C/USB-A to USB-B) from Amazon.com
all-in-one modern & regular printer cable (USB-C/USB-A to USB-B) from Amazon.co.uk
all-in-one modern & regular printer cable (USB-C/USB-A to USB-B) from Amazon.de

to keep this website online MacManus.nl makes a tiny fee if you buy from these Amazon links

If you plug in the right cable from the back of your printer to your Mac, the printer will berecognised and you will be able to print.

That’s it !

enjoy 😉

fixed : CanoScan 5600F driver for macOS Sonoma

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Question :

I have a Canon CanoScan 5600F scanner that worked great with my previous Mac, but now I have upgraded to a new M1 Mac running macOS 14 Sonoma.

I’ve looked on the Canon website and searched the internet, but there is no macOS 14 Sonoma compatible driver available for this scanner.

Is there any way to use this CanoScan 5600F scanner in macOS 14 Sonoma ?

Answer :

Yes, there is …and it still works this way on Intel i5/i7-Mas running macOS 14 Sonoma, and almost certainly on M1 (and M2) Macs also (since it worked on M1/M2-Macs in macOS 13 Ventura) :

  • goto Canon’s US website : https://www.usa.canon.com
  • choose Support > Scanners > Film & Negative Scanner > CanoScan 5600F
  • or use this link : https://www.usa.canon.com/internet/portal/us/home/support/details/scanners/film-negative-scanner/canoscan-5600f/canoscan-5600f?subtab=downloads-drivers
  • there, click on the “Drivers & Downloads” tile (huge button)
  • then, choose “macOS Mojave v10.14” (even though your on macOS Sonoma v14 – don’t worry) as your operating system and “English” as your language
  • now, you will see 2 drivers listed :
    • > 5600F Scanner Driver Ver.14.11.5h (Mac) : msd_-mac_cs5600f-14_11_5h-ea8_2.dmg
      • > ICA Driver Ver.4.1.4a (Mac) : misd-mac-ijscanner2-4_1_4-ea21_3.dmg
  • download both of them
    • note that despite the fact that both are versions from 2018, these will still work with macOS 14 Sonoma
  • goto your downloads folder
  • first, double-click on the file named msd_-mac_cs5600f-14_11_5h-ea8_2.dmg
  • this will mount the ScanGear_CanoScan 5600F_141105.pkg
  • again, click on that and version 14.11 of the ScanGear driver installer will open
  • now, follow the on-screen directions and the latest ScanGear driver will be installed
  • then, double-click on the file named misd-mac-ijscanner2-4_1_4-ea21_3.dmg
  • this will mount the Canon IJScanner2_040104.pkg
  • again, click on that and version 4.1.4 the IJScanner2 driver installer will open
  • now, follow the on-screen directions and the latest IJScanner2 driver will be installed
  • when done, click on the Apple-logo top-left in the top menu bar
  • in the pulldown menu that appears, click on “System Settings”
  • in the window that opens, scroll down in the menu list on the left and click on “Printers & Scanners”
  • if the CanoScan 5600F is already listed in the Scanners chapter, click it
  • if not, click the “Add Printer, Scanner or Fax” button first to add the scanner
  • when done, click the CanoScan 5600F in the Scanners chapter
  • when the scanner details open on the right, click on the “Open Scanner”-button
  • now, the built-in macOS ImageCapture.app will open and it will immediately do a preview scan of whatever is in the scanner

NOTE : you might run into a small problem every once in a while ; when the automatic scanning preview starts, you might get an error saying “Scanner reported an error – Cannot communicate with scanner for these reasons: – Scanner is turned off. – USB cable is disconnected. Please check and try again.” If so, just flip the scanner’s ON/OFF-switch in OFF-position manually and then back into ON-position. Then click “OK” in the error message window, then click the “Overview” button in the ImageCapture window. That should help in making the scanner preview work again.

enjoy 😉

fixed : CanoScan 5600F driver for macOS Ventura

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Question :

I have a Canon CanoScan 5600F scanner that worked great with my previous Mac, but now I have upgraded to a new M1 Mac running macOS 13 Ventura.

I’ve looked on the Canon website and searched the internet, but there is no macOS 13 Ventura compatible driver available for this scanner.

Is there any way to use this CanoScan 5600F scanner in macOS 13 Ventura ?

Answer :

Yes, there is …and it is reported to work on M1 (and M2) Macs also [ thanks ! @Stefan ] :

  • goto Canon’s US website : https://www.usa.canon.com
  • choose Support > Scanners > Film & Negative Scanner > CanoScan 5600F
  • or use this link : https://www.usa.canon.com/internet/portal/us/home/support/details/scanners/film-negative-scanner/canoscan-5600f/canoscan-5600f?subtab=downloads-drivers
  • there, choose the “Drivers & Downloads” tab
  • then, choose “macOS Mojave v10.14” (even though your on macOS Ventura v13 – don’t worry) as your operating system and “English” as your language
  • then, choose the “Drivers” tab
  • now, you will see 2 drivers listed :
    • > 5600F Scanner Driver Ver.14.11.5h (Mac) : msd_-mac_cs5600f-14_11_5h-ea8_2.dmg
      • > ICA Driver Ver.4.1.4a (Mac) : misd-mac-ijscanner2-4_1_4-ea21_3.dmg
  • download both of them
    • note that despite the fact that both are versions from 2018, these will still work with macOS 11.0 Big_Sur
  • goto your downloads folder
  • first, double-click on the file named msd_-mac_cs5600f-14_11_5h-ea8_2.dmg
  • this will mount the ScanGear_CanoScan 5600F_141105.pkg
  • again, click on that and version 14.11 of the ScanGear driver installer will open
  • now, follow the on-screen directions and the latest ScanGear driver will be installed
  • then, double-click on the file named misd-mac-ijscanner2-4_1_4-ea21_3.dmg
  • this will mount the Canon IJScanner2_040104.pkg
  • again, click on that and version 4.1.4 the IJScanner2 driver installer will open
  • now, follow the on-screen directions and the latest IJScanner2 driver will be installed
  • when done, goto System Preferences > Printers & Scanners
  • if the CanoScan 5600F is already listed on the left, click it
  • if not, click the +sign (plus-sign) to add the scanner first
  • when done, click the CanoScan 5600F in the list on the left
  • when the scanner details open on the right, click on the “Open Scanner”-button
  • now, the built-in macOS scanner-app will open and it will immediately do a preview scan of whatever is in the scanner

NOTE : you might run into a small problem every once in a while ; when the automatic scanning preview starts, you might get an error saying “Scanner reported an error – Cannot communicate with scanner for these reasons: – Scanner is turned off. – USB cable is disconnected. Please check and try again.” If so, just flip the scanner’s ON/OFF-switch in OFF-position manually and then back into ON-posistie. That should help in making the scanner preview work again.

enjoy 😉

fixed : “Scanner reported an error” when starting scanner

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Question :

My Canon CanoScan 5600F is scanning great, even after all those years. The only problem I’m encountering with my new Mac is that I get a “Scanner reported an error” message when I try to start it from the shortlink (alias) I have in my Dock.

The exact error message is : “Scanner reported an error Cannot communicate with scanner for these reasons: – Scanner is turned off. – USB cable is disconnected. Please check and try again.” But the USB cable is connected properly and the scanner is turned on, so that can’t be the problem.

What can I do to fix this ?

Answer :

This problem was introduced some years ago, possibly somewhere within the shift from OSX to macOS. It seems to have to to with the start-up sequence of macOS’s build-in scanning software or the scanner going into some sleep mode. The solution is simple, even though it is more of a workaround than an actual fix. So if you run into this problem, do this :

  • turn the scanner off using the ON/OFF-switch on the outside of the scanner (the physical hardware button)
  • then, click the blue OK-button in the “Scanner reported an error” window
  • then, close the “Scanner” window by clicking the red dot button top-left
  • then, open the Scanner software again…
  • now, turn the scanner back on using the ON/OFF-switch on the outside of the scanner (the physical hardware button)
  • now the scanner should load the scan preview automatically (as if you had clicked the Overview-button)
  • just make sure the scan area hasn’t been reset, so…
    • …either uncheck “Use Custom Size” and make sure “size” is “A4” (or anything suitable)
    • …or manually line out the scan area in the preview

That’s it !

enjoy 😉

fixed : CanoScan 5600F driver for macOS Big_Sur

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Question :

I have a Canon CanoScan 5600F scanner that worked great with my previous Mac, but now I have upgraded to a new Mac running macOS 11.0 Big_Sur.

I’ve looked on the Canon website and searched the internet, but there is no macOS 11.0 Big_Sur compatible driver available for this scanner.

Is there any way to use this CanoScan 5600F scanner in macOS 11.0 Big_Sur ?

 

Answer :

Yes, there is :

  • goto Canon’s US website : https://www.usa.canon.com
  • choose Support > Scanners > Film & Negative Scanner > CanoScan 5600F
  • or use this link : https://www.usa.canon.com/internet/portal/us/home/support/details/scanners/film-negative-scanner/canoscan-5600f/canoscan-5600f?subtab=downloads-drivers
  • there, choose the “Drivers & Downloads” tab
  • then, choose “macOS Mojave v10.14” as your operating system and “English” as your language
  • then, choose the “Drivers” tab
  • now, you will see 2 drivers listed :
    • > 5600F Scanner Driver Ver.14.11.5h (Mac) : msd_-mac_cs5600f-14_11_5h-ea8_2.dmg
      • > ICA Driver Ver.4.1.4a (Mac) : misd-mac-ijscanner2-4_1_4-ea21_3.dmg
  • download both of them
    • note that despite the fact that both are versions from 2018, these will still work with macOS 11.0 Big_Sur
  • goto your downloads folder
  • first, double-click on the file named msd_-mac_cs5600f-14_11_5h-ea8_2.dmg
  • this will mount the ScanGear_CanoScan 5600F_141105.pkg
  • again, click on that and version 14.11 of the ScanGear driver installer will open
  • now, follow the on-screen directions and the latest ScanGear driver will be installed
  • then, double-click on the file named misd-mac-ijscanner2-4_1_4-ea21_3.dmg
  • this will mount the Canon IJScanner2_040104.pkg
  • again, click on that and version 4.1.4 the IJScanner2 driver installer will open
  • now, follow the on-screen directions and the latest IJScanner2 driver will be installed
  • when done, goto System Preferences > Printers & Scanners
  • if the CanoScan 5600F is already listed on the left, click it
  • if not, click the +sign (plus-sign) to add the scanner first
  • when done, click the CanoScan 5600F in the list on the left
  • when the scanner details open on the right, click on the “Open Scanner”-button
  • now, the built-in macOS scanner-app will open and it will immediately do a preview scan of whatever is in the scanner

NOTE : you might run into a small problem every once in a while ; when the automatic scanning preview starts, you might get an error saying “Scanner reported an error – Cannot communicate with scanner for these reasons: – Scanner is turned off. – USB cable is disconnected. Please check and try again.” If so, just flip the scanner’s ON/OFF-switch in OFF-position manually and then back into ON-posistie. That should help in making the scanner preview work again.

enjoy 😉

 

fixed : Canon scanner error -21345 on M1 Mac

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Question :

I have have just upgraded to a new MacBook Air M1 2020 (with an Apple M1 processor) running macOS 11.0 Big_Sur. Now, I am trying to get my Canon PIXMA MG3250 All-in-one printer-scanner to work with it… but even though I can get the printer function to work, when I want it to scan I get an error…

Installing the Canon MG3250 through System Preferecens > Printers & Scanners > Add Printer was really simple as it was immediately seen through Bonjour. After installing, the MG3250’s icon is listed on the left, and when I click it, the window opens where I can choose either the “Print” or the “Scan” tab. After choosing the later, I get the “Open scanner”-button, and when I click that, the built-in macOS scanner-app opens the “Scanner” window… which gives this error : “Failed to open a connection to the device (-121345)” each time I try. I just can’t get it to work.

What is wrong ?

Answer :

When you get this error in this setup, you will probably have gotten an error saying “IJScanner3” also. Do this to fix it :

  • goto the Canon UK website : https://www.canon.co.uk
  • there, browse to the PIXMA MG3250’s Driver Support-page or go there directly using this link : https://www.canon.co.uk/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_mg_series/pixma_mg3250.html?type=drivers&language=en&os=macos%2010.15%20(catalina)
    • Yes, that’s right, even though you are running macOS 11.0 Big_Sur and Canon tells you there is no driver for such an advanced OS, the macOS 10.15 Catalina driver still works
  • when you see the ICA Driver Ver. 4.0.0a (Mac) version listed, click the blue download button to download
  • in your downloads folder, you will now find a file called miss-mac-ijscanner3-4_0_0-ea19_2.dmg
  • click that file and it will mount an installer called Canon IJScanner3_040000.pkg
  • click that file and the 2020-version of the scanner driver will be installed
  • when done, make sure the System Preferences are closed
  • then open System Preferences > Printers & Scanners > MG3250 again and click the “Open Scanner”-button
  • now, the built-in scanner-app will open the Scanner-window again, but hits time without the error… so you are good to go !

That’s it !

enjoy 😉