Tag Archives: no connection

fixed : Nokia glass fiber modem all lights flashing but no internet

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Question :
I have no internet signal on my Nokia XS-2426G-B glass fiber modem. Only the power light was flashing when I first discovered the problem. So I restarted the modem by taking out the power cable for at least 30 seconds and plugged it back in, but that did not resolve the problem. Now, all lights are flashing, and they keep flashing, there’s no progression in any way… Trying yet another restart by temprotarily disconnecting the power doesn’t change anything… All light keep flashing and noting happens, the internet doesn’t come back on…

What can I do ?


Answer :

The flashing of all lights indicates that the power adapter is broken. The obvious way to fis this is by contacting your glass fiber internet provider and asking for a power adapter replacement. But that will resolve your problem very quickly, as it will take a few days for you to receive the part, and that isn’t going to get you back online as soon as possible…

The quickest way to fix this is to find another power adapter with similar specs and get your modem the power it needs to reconnect to the internet.

The specs for the power adapter are :
output : 12V DC 3A
connector : 5.5 * 2.5mm tip (tube shaped)
polarity : inner centre positive (+) and negative (-) on the outside

So to resolve your problem, do this :
-1- contact your glass fiber internet provider and order a new (original) power adapter ; ask how long it will take for you to receive it and choose one of the following to save you in the mean time :
-2A- see if you have a 12V DC adapter with a 5.5 * 2.5mm inner centre posisitve tip and at least 3.0A lying around that you can temporarily use
-2B- if you don’t have one lying around and you need to get back online a.s.a.p., go to your local electronics shop or DIY shop or hardware store and get yourself a universal 12V DC power adapter that can be adjusted to 3.0A and can be fitted with a 5.5 * 2.5mm inner centre positive tip
-2C- if you can do without cabled internet (e.g. because you can do with 5G mobile telephone internet) for about 24 hours and you want a cheaper 12V DC power adapter, buy one online with overnight delivery and make sure it meets the above mentioned specs.

On Amazon you can get several power adapters that will do the job :
[ we get a fee if you buy on amazon using these links ]
on amazon.com : multi-purpose 12V DC Power Adapter max 3A
on amazon.co.uk : multi-purpose 12V DC Power Adapter max 3A
on amazon.de : multi-purpose 12V DC Power Adapter max 3A

So, once you receive the official/original power adapter from your glass fiber internet provider you can use that one, and you can keep the other adapter as a spare in case of emergency.

That’s it !

enjoy πŸ˜‰

fixed : no internet connection while WiFi and LAN are okay (after running Jaksta)

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Question :
I was running an app (Jaksta Media Recorder) that crashed. Now I am no longer able to make any connection to the internet from macOS using my regular settings. Safari, Apple Mail.app and Whatsapp for macOS can no longer get propper connection to the internet.
I have tried resetting my internet modem, and my VPN now works, but the apps still cannot get a propper internet connection… so it appears to be a DNS problem, but changing DNS servers didn’t help…

What can I do to solve this ?


Answer :
As you might have expected, Jaksta Media Recorder has caused this problem when it crashed… to fix it, do this :
– restart your Mac
– do not startup any apps, startup the Jaksta Media Recorder app first
– when the Jaksta Media Recorder window opens (where you can see your previous downloads a.k.a. recordings) go to the bottom left corner and put the slider (that is turned ON automatically) in the OFF position
– then quit the Jaksta Media Recorder app

That’s it !

enjoy πŸ˜‰

Note : Jaksta Media Recorder for Mac is no longer being supported, as of 2023 Jaksta is a Windows-only app, so if you run into any problems with Jaksta for Mac you are pretty much left hanging… so, if you’re looking fro an alternative for Jaksta, see this post :
fixed : current version (or replacement) for Jaksta downloader app on macOS

fixed : 70mai A800 dashcam WiFi connection error

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Question :

I just bought the best dashcam I could find for an affordable price : the Xiaomi 70mai A800 4K Ultra HD video with WiFi, GPS and ADAS driver assistance built-in.

I can’t get it to connect properly to my iPhone over WiFi however… I can find the 70mai WiFi network in the list of available WiFi networks in the iOS Settings-app, and I can connect to it, since it is shown as the connected WiFi-network… but the WiFi icon (the pie-shaped triangle) isn’t shown in the upper right corner of my iPhone… and when I startup the 70mai.app and click on the “70mai Dash Cam A800” in the “Please add 70mai devices”-window, I get an error : “Unable to get Wi-Fi connection Please enter [Settings – 70mai] to open location permission and then connect the device.” …and when I click on the “Go to open it”-button, the Settings-app opens …there I can set Wi-Fi, but that is already connected to the 70mai WiFi-network…

What is going on… how can I fix this ?

 

Answer :

The solution is simple, but you didn’t understand the given directions… probably because the the error message isn’t really straight forward : it’s in awkwardly translated English and the button only links halfway to where you need to adjust the settings…

First, make sure you are using the right iOS-app : you need the 70mai (Worldwide) app that can be downloaded here.

Then, do this :

  • connect the 70mai A800 dashcam to power
  • open the “System Settings” page (the icon is a hexagram with a dot in it)
    • Note that there’s no touch-screen so you should use the 4 buttons below the screen to navigate through the on-screen menu-structure
  • On the Settings page, you need to set “Wi-Fi hotspot” to “Enable” :
    • select “Disable” (at the top line, right of “Wi-Fi hotspot”)
    • in the “Wi-Fi hotspot”-page that opens you will see the name of the WiFi-network (at “Wi-Fi SSID”) and the WiFi-password (at “Password”)
    • remember these (or leave this screen open)

Then, open the 70mai.app on your iPhone and do this :

  • on the first page (simply called “70mai”) click the “Add device”-button (the only button on-screen)
  • in the “Please add 70mai devices”-page that opens, scroll down to “70mai Dash Cam A800” and click on it
  • when you get the “Unable to get Wi-Fi connection Please enter [Settings – 70mai] to open location permission and then connect the device.” error message, click on “Go to open it”
  • now the Settings.app will open, but it won’t always on the same page inside the Settings.app
  • so, make sure you go to the main Settings-page and clcik on “Wi-Fi” in the list
  • when the “Wi-Fi”-page opens, select the 70mai WiFi-network (with the name that was listed at Wi-Fi SSID”) from the list of “Other Networks” (or “My Networks”)
  • if the WiFi-password is required, use the “Password” that is (or was) displayed on the dashcam’s screen
  • now, even when the 70mai WiFi-network is connected you will still see 4G (or 3G or some other mobile data indication) instead of the WiFi-icon in the top-right corner of your iPhone screen
  • then click on “<Setttings” top-left
  • back in the main Settings-page, scroll all the way down to “70mai” (in the list of apps that starts after “Game Center”) and click on it
  • in the “70mai” page that opens, set “Location” to “While Using the App”
    • you could also set it to “Always”, but that isn’t a great idea since the 70mai WiFi-network is rather poorly protected
  • now, open the 70mai.app again
  • in the “Please add 70mai devices”-page, click on “70mai Dash Cam A800”
  • now, the “Turn on Wi-Fi hotspot”-page will open with a picture that resembles the “Wi-Fi hotspot” page that is displayed on the dashcam
  • there, you should click on “Dash cam WiFi hotspot is turned on” (eventhough it appears to be greyed-out) so a green checkmark will appear
  • then click “Next”
  • on the next page (the “Connect to WiFi hotspot”-page) click “Connect”
  • now the Settings.app will open again, check that the 70mai WiFi-network is listed at “Wi-Fi”
  • then, open the 70mai.app and you will see a countdown-circle on your iPhone and you will hear a voice from the dashcam
  • so, go to the dashcam screen and tap the button bottom-right to confirm
  • now you will see what the dashcam is ‘seeing’ / ‘recording’ in the 70mai.app on your iPhone

…that’s it !

enjoy πŸ˜‰

Note that you can adjust various dashcam settings (like the Speaker Volume, Video Resolution, Parking Surveillance, ADAS Driver Assistance, etc.) by clicking on the 3dot-icon top-right in the 70mai-app screen.

 

 

 

fixed : internet on wireless but not on LAN according to AirPort Utility

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Question :

Lately I have had aΒ badΒ and unstable internet connection. I have a Mac and it has been working fine for years. My internet provider is Vodafone-Ziggo.

I tried to find out what was wrong using the AirPortUtility.app on my Mac, and I found something strange : when selecting my wireless WiFi-network, my internet connection is presumed working, but when selecting my wired LAN-network, I get an error message saying there is no internet connection.

If it would have been the other way around, I could think of an explanation… but having wireless internet connection from my router and not LAN-internet just doesn’t make sense…

I’ve tried numerous resets of the Ziggo-modem, of my TimeCapsule and of my Mac. Nothing helps.

Do you have any suggestions on fixing this ?

 

Answer :

Even thoughΒ you’ve tried most of the available options already, there is one other thing I would suggest to try :

  • make sure the UTP/Ethernet/LAN-cable is correctly connected into both your Mac and the ‘local network device’ (be it a TimeCapsule, a router, a modem, a network-switch or a wall-socket)
  • then, on your Mac : click on the Apple-icon (top-left on your Mac’s desktop screen)
  • in the pulldown menu, click on “System Preferences”
  • in the window that opens (“System Preferences”), click on “Network”
  • in the window that opens (“Network”), click on “Ethernet” in the list on the left
  • in the info that appears on the right, check if it says “Status : Connected”
  • if it doesn’t, your UTP/Ethernet/LAN-cable isn’t connected properly, so check all network-cables again until it saysΒ “Status : Connected”
  • then, click the Advanced-button
  • in the window that opens, click on the DNS-tab
  • in the info that opens, at “DNS Servers:” make sure that you have at least included one of the following DNS Servers : 8.8.8.8 (Google), 8.8.4.4 (Google), 208.67.222.222 (OpenDNS) and/or 208.67.220.220 (OpenDNS)
  • if none of those DNS Servers are listed yet, add them by clicking on the +/Plus-button bottom-left
  • then click on the Proxies-tab (of the elongated TCP/IP-button)
  • in the info that opens, make sure to remove the check-mark at both “Web Proxy (HTTP)” and “Secure Web Proxy (HTTPS)”
  • in case both were already switched OFF, I would suggest to switch both of them to ON
  • then leave the rest as is, and click on the OK-button
  • in the previous window that appears, click the “Apply”
  • now check the AirPortUtility.app again, and you should see that the internet connection is back up for both the wireless and wired/LAN connection
  • also check by opening Safari (or another internet browser) and refresh the page by clicking on the circular arrow in the address bar

That’s it !

enjoy πŸ˜‰