fixed : error during firmware-upgrade on Time Capsule

Question :

When I ran the AirPort Utility software today, I noticed that I had a firmware upgrade waiting for my Time Capsule. So I ran the upgrade and that seemed to go okay, until I got a firmware-error…

I know that when you do a firmware upgrade on a hard disk your hard disk is usually bicked and ready for the trash… but what about a Time Capsule ?

What should I do ?

 

Answer :

Most of the time, for a Time Capsule the problem is not dramatic if you run into a firmware upgrade error.

Take these steps, and stop as soon as you succeed :

1- if you have multiple base stations (like Time Capsules or AirPort devices), make sure you run any firmware upgrade on your remote/satellite base stations first, before you run the firmware upgrade on the central/main base station

2-  just run the firmware upgrade again (it may just work fine next time, even without any significant change)

3- just run the firmware upgrade again (yep… just try again… sometimes that’s all it needs…)

4- pull the AC-plug from the base station, then wait 30 seconds and replug the AC… then run the upgrade again

5- pull the AC-plug from the base station, then press the reset button (the little hole – can be pressed with a ballpoint-tip or a paperclip-end) on the base station for 30 seconds… then run the firmware upgrade again (…and don’t forget you’ll have to setup your base station again afterwards)

…that’s it !

enjoy 😉

 

 

Advertisements

fixed : internet on wireless but not on LAN according to AirPort Utility

Question :

Lately I have had a bad and unstable internet connection. I have a Mac and it has been working fine for years. My internet provider is Vodafone-Ziggo.

I tried to find out what was wrong using the AirPortUtility.app on my Mac, and I found something strange : when selecting my wireless WiFi-network, my internet connection is presumed working, but when selecting my wired LAN-network, I get an error message saying there is no internet connection.

If it would have been the other way around, I could think of an explanation… but having wireless internet connection from my router and not LAN-internet just doesn’t make sense…

I’ve tried numerous resets of the Ziggo-modem, of my TimeCapsule and of my Mac. Nothing helps.

Do you have any suggestions on fixing this ?

 

Answer :

Even though you’ve tried most of the available options already, there is one other thing I would suggest to try :

  • make sure the UTP/Ethernet/LAN-cable is correctly connected into both your Mac and the ‘local network device’ (be it a TimeCapsule, a router, a modem, a network-switch or a wall-socket)
  • then, on your Mac : click on the Apple-icon (top-left on your Mac’s desktop screen)
  • in the pulldown menu, click on “System Preferences”
  • in the window that opens (“System Preferences”), click on “Network”
  • in the window that opens (“Network”), click on “Ethernet” in the list on the left
  • in the info that appears on the right, check if it says “Status : Connected”
  • if it doesn’t, your UTP/Ethernet/LAN-cable isn’t connected properly, so check all network-cables again until it says “Status : Connected”
  • then, click the Advanced-button
  • in the window that opens, click on the DNS-tab
  • in the info that opens, at “DNS Servers:” make sure that you have at least included one of the following DNS Servers : 8.8.8.8 (Google), 8.8.4.4 (Google), 208.67.222.222 (OpenDNS) and/or 208.67.220.220 (OpenDNS)
  • if none of those DNS Servers are listed yet, add them by clicking on the +/Plus-button bottom-left
  • then click on the Proxies-tab (of the elongated TCP/IP-button)
  • in the info that opens, make sure to remove the check-mark at both “Web Proxy (HTTP)” and “Secure Web Proxy (HTTPS)”
  • in case both were already switched OFF, I would suggest to switch both of them to ON
  • then leave the rest as is, and click on the OK-button
  • in the previous window that appears, click the “Apply”
  • now check the AirPortUtility.app again, and you should see that the internet connection is back up for both the wireless and wired/LAN connection
  • also check by opening Safari (or another internet browser) and refresh the page by clicking on the circular arrow in the address bar

That’s it !

enjoy 😉

fixed : Time Capsule shuts down almost immediately after startup

Question :

I have a 1st generation Time Capsule that always used to work fine, but recently it shuts down almost only seconds after I turn it on.

How can I solve this ?

 

Answer :

Most of the time, this problem can be solved rather easily.

The cause could be a broken HardDrive inside your Time Capsule (if that’s the case, go here to see instructions on how to replace the HD), but most of the time this specific problem turns out to be an overheated (and therefore broken) power unit.

Even though this type of Time Capsule is marked obsolete by Apple, it will still function in your current WiFi network and can still be configured using the current AirPort Utility app version 6 and newer.

The main problem is probably not going to be to replace the power unit, but finding a new power unit. You might find one on Amazon, but since it will probably be a secondhand item, your will probably have more luck searching for an “A1254 power unit” on eBay, AliExpress or Google Shopping

When you have found a new (secondhand) A1254 power unit, you can build it into your A1254 “1st generation” Time Capsule this way :

  • put the Time Capsule upside-down and use a hairdryer to heat up the rubber base plate and loosen it’s glue (if you don’t do this, you will probably rupture the base plate when you try to take it off)
  • then follow the iFixit manual for replacing the power unit and make sure not to skip the important comment at Step 2 : “The two screws in the top center of this picture should not be removed at this time. They are locating pins on the hard drive.”
  • after taking out the broken power unit and putting in the new (secondhand) power unit in, put your Time Capsule back together doing the iFixit steps in reverse order
  • after plugging the Time Capsule into the power, you can reinstall it into your WiFi network using the AirPort Utility app on your Mac (or on your iPhone/iPad)

That’s it 😉

enjoy !

fixed : upgrade broken HD in old Time Capsule

Question :

My 1st generation Time Capsule always used to work fine, but now the internal HardDisk is broken.

Can I replace the HardDisk easily ?

 

Answer :

Yes you can.

In the ‘old’ flat Time Capsule (like the A1254 “1st generation” Time Capsule), the HardDrive is rather easy to replace. And even though Apple has marked this TimeCapsule ‘obsolete’ it is still able to preform properly and it can be maintained using the current AirPort Utility version 6 and newer.

To do so, follow these steps :

  • get yourself a new HardDisk, preferably a low-energy HD like the Western Digital WD Green 2TB or 3TB (get it on Amazon.com, Amazon.co.uk or Amazon.de) ; these low-energy HDs are especially suited not only because of their low power consumption, but also because of their ability to stay cool during operation since these old TimeCapsules tend to overheat when a regular HD is installed
  • then, place the TimeCapsule upside-down and warm up the rubber bottom plate with a hairdryer to loosen the glue (if you don’t do this, it is nearly impossible to get the rubber bottom plate of without rupturing it)
  • then follow the steps as outlined in this manual by iFixit and be sure to read the important note at Step 2 : “The two screws in the top center of this picture should not be removed at this time. They are locating pins on the hard drive.”
  • then replace the HD and rebuild your TimeCapsule doing the MacFixit steps in revers direction
  • when done, plug your Time Capsule into the power and access it using the AirPort Utility app on your Mac (or iPhone/iPad)
  • in the AirPort Utility app, select the TimeCapsule’s icon and click Edit
  • in the window that opens, go to Disks, then click Erase Disk
  • when that’s done, your new Time Capsule’s HD is ready for use

That’s it 😉

enjoy !

fixed : This file sever will not allow any additional users to log on

Question :

I got this error “This file server will not allow any additional users to log on, please try again later” when I tried to access files that were on my network, but not on my Mac itself.

How can I fix this ?

Answer :

You can get this error when trying to connect to either another Mac or a Time Capsule in your network. The solution depends on the type of ‘server’ you are trying to connect to.

-A-

On a Mac running a normal (non-server) version of MacOSX, only 10 clients can be connected at the same time. If you get this error, despite the fact that you have less than 10 clients connected, try this :

– on the Mac you want to connect to, open the Terminal.app and type this command :

sudo defaults write /Library/Preferences/com.apple.AppleFileServer idleDisconnectOnOff -bool YES

– then press RETURN and you will be asked for your password

– type your password, press RETURN, quit the Terminal.app and you’re done (please note that the cursor will not move while typing your password in Terminal.app)

– whenever you want to undo (or reverse) this action, follow the same routine, but use this command :

sudo defaults write /Library/Preferences/com.apple.AppleFileServer idleDisconnectOnOff -bool NO

-B-

If you get this error message when connecting to a Mac and you need to have more than 10 clients connected, try this :

– upgrade the version of MacOSX you’re running (on the Mac you want to connect to) to the server-version of MacOSX, as OSX Server can handle an unlimited number of clients ; you can get the latest version of OSX Server in the Mac App Store

-C-

If you are trying to connect to a Time Capsule and you get this error message, the problem is something completely different. The Time Capsule can handle up to 50 clients at the same time, so chances of running into that limit in a regular household are low. But, the average internet provider has a limit of only 10 concurrent internet connections on it’s modem at the same time, so if you get this error when trying to connect to a Time Capsule, the 10 internet connections limit will probably be the cause. So try this :

– startup the AirPort Utility on your Mac

– click on the Time Capsule icon so the ‘info balloon’-window will open

– click on the “Edit”-button

– in the window that opens, click the “Network”-tab/button

– at “Router Mode:” select “DCHP and NAT”, so not “Off (Bridge Mode)”

– then click on the “Network Options…”-button

– in the window that opens, at “IPv4 DHCP Range:” select a range of IP-addresses that is different from your internet modem’s IP-range. So, if your internet modem’s IP-range is 192.168.1.xxx select an IP-range like “192.168.2.2 to 200” and click the “Save”-button

– in the next window, click the “Update”-button

– then, back in the ‘info balloon’-window of your Time Capsule, at “status” you will get “Double NAT” with an error mark (yellow dot) next to it… so, click on the “Double NAT”-text and in the pulldown-menu that opens, select “Ignore”

…that’s it !

Enjoy !

😉

Donate Button (MacManusNL)

 

fixed : Time Machine backup error “sparsebundle in use”

Question :

When Time Machine tried to backup today, it returned an error saying “Time Machine Error. The Backup disk image ….sparsebundle is already in use”. As I am the only one using this backup, I hoped that just trying to do the Time Machine backup manually would help… but it didn’t… it returned the same error…

Restarting my Mac didn’t help either…

How can I fix this ?

Answer :

The “sparsebundle already in use”-error occurs if something went wrong during the last backup (which could be because your Mac froze during the Time Machine backup). In that case your Mac did not properly disconnect from the Time Machine backup, so you will have to do so manually.

Fixing this is rather simple :

If you still have ‘the old’ Airport Utility 5.6 on your Mac (more info on this can be found here : https://macmanus.nl/2012/02/02/airport-utility-6-lost-the-option-to-configure-connected-printers/ ), you should do this :

–  open Airport Utility 5.6 (which is in the Utilities folder inside your Applications folder)

– select your Time Machine backup drive on the left (e.g. your Time Capsule)

– click on the “Manual” button

– then select the “Disks” icon

– and click on the “Disconnect All Users…” button

– then exit AirPort Utility 5.6 and run Time Machine normally

– …and do not forget to check in the time Machine Preferences if Time Machine is switched ‘ON’

if you do not have AirPort Utility 5.6 (since your Mac has OSX 10.8 “Mountain Lion” in stalled, which only has the stripped-down AirPort Utility 6 without the “Disconnect All Users”-option), you could either download and install AirPort Utility version 5.6 (directly from Apple : http://support.apple.com/kb/DL1482 ), or you should try this :

– shut down your Time Capsule a.k.a. “pull the power plug” (or other Time Machine backup drive)… and leave it disconnected for about 5 minutes or so

– restart your Mac

– power up your Time Capsule a.k.a. “plug the power cord back in” (or if you have some other sort of Time Machine backup drive, turn it back on)

– go to the Time Machine icon in the Finder’s top menu bar and click “Back Up Now”

– …and do not forget to check in the time Machine Preferences if Time Machine is switched ‘ON’

That’s it !

Donate Button (all)

tip : quickly switching your AirPort Guest Network ON or OFF from your iPhone, iPad or Mac

Question :

I have an AirPort Guest Network setup on my WiFi network, but most of the time I don’t need it… is there a way to temporarily switch it OFF ?

Answer :

Yes, you can do that quickly using the AirPort Utility app on your iPhone, iPad or Mac.

Here’s how to :

– make sure you have the AirPort Utility app installed (on your Mac it’s pre-installed), for your iPhone or iPad, you can download it here :

http://itunes.apple.com/us/app/airport-utility/id427276530?mt=8

– open the AirPort Utility

– click on the picture of your AirPort Base Station (or Time Capsule)

– if you’re asked to type your password, type the password you’ve set on access of your AirPort Base Station hardware (note : that is something else than your WiFi / AirPort password)

– in the page (on your Mac it’s a popup window) that opens, click the EDIT-button

– on the page that opens in iOS, select your Guest Network and on the next page switch Guest Network OFF and click on DONE, then DONE again on the next page and UPDATE in the popup panel

– on your Mac you should select the “Wireless”-tab and uncheck the check mark in front of Guest Network and click UPDATE

– then wait for the AirPort Base Station (or Time Capsule) to restart, and then exit the AirPort Utility app

– Done !

To switch the Guest Network back on, just use the same procedure, but put the Guest Network to ON (in stead of OFF).