Tag Archives: update

fixed : CanoScan 5600F driver for macOS 15 Sequoia

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Question :

I have a Canon CanoScan 5600F scanner that worked great with my previous Mac, but now I have upgraded to a new M4 Mac running macOS 15 Sequoia.

I’ve looked on the Canon website and searched the internet, but there is no macOS 15 Sequoia compatible driver available for this scanner.

Is there any way to use this CanoScan 5600F scanner in macOS 15 Sequoia ?

Answer :

Yes, there is …and it still works (nearly) the same way on Intel Macs and Apple silicon (M1/M2/M3/M4) Macs running macOS 15 Sequoia :

  • goto Canon’s US website : https://www.usa.canon.com
  • choose Support > Scanners > Film & Negative Scanner > CanoScan 5600F
  • or use this link : https://www.usa.canon.com/internet/portal/us/home/support/details/scanners/film-negative-scanner/canoscan-5600f/canoscan-5600f?subtab=downloads-drivers
  • there, click on the “Drivers & Downloads” tile (huge button)
  • then, choose “macOS Mojave v10.14” (even though your on macOS Sequoia v15 – don’t worry) as your operating system and “English” as your language
  • now, you will see 2 drivers listed :
    • > 5600F Scanner Driver Ver.14.11.5h (Mac) : msd_-mac_cs5600f-14_11_5h-ea8_2.dmg
      • > ICA Driver Ver.4.1.4a (Mac) : misd-mac-ijscanner2-4_1_4-ea21_3.dmg
  • download both of them
    • note that despite the fact that both are versions from 2018, these will still work with macOS 15 Sequoia
  • goto your downloads folder
  • first, double-click on the file named msd_-mac_cs5600f-14_11_5h-ea8_2.dmg
  • this will mount the ScanGear_CanoScan 5600F_141105.pkg
  • again, click on that and version 14.11 of the ScanGear driver installer will open
  • now, follow the on-screen directions and the latest ScanGear driver will be installed
  • if you have an M1/M2/M3/M4 Mac, you will need to allow to allow the Rosetta Intel-simulator software too (probably only needed for the installer, the actual driver can probably do without)
  • then, double-click on the file named misd-mac-ijscanner2-4_1_4-ea21_3.dmg
  • this will mount the Canon IJScanner2_040104.pkg
  • again, click on that and version 4.1.4 the IJScanner2 driver installer will open
  • now, follow the on-screen directions and the latest IJScanner2 driver will be installed
  • when done, click on the Apple-logo top-left in the top menu bar
  • in the pulldown menu that appears, click on “System Settings”
  • in the window that opens, scroll down in the menu list on the left and click on “Printers & Scanners”
  • if the CanoScan 5600F is already listed in the Scanners chapter, click it
  • if not, click the “Add Printer, Scanner or Fax” button first to add the scanner
  • when done, click the CanoScan 5600F in the Scanners chapter
  • when the scanner details open on the right, click on the “Open Scanner”-button
  • now, the built-in macOS ImageCapture.app will open and it will immediately do a preview scan of whatever is in the scanner

NOTE : you might run into a small problem every once in a while ; when the automatic scanning preview starts, you might get an error saying “Scanner reported an error – Cannot communicate with scanner for these reasons: – Scanner is turned off. – USB cable is disconnected. Please check and try again.” If so, just flip the scanner’s ON/OFF-switch in OFF-position manually and then back into ON-position. Then click “OK” in the error message window, then click the “Overview” button in the ImageCapture window. That should help in making the scanner preview work again.

enjoy πŸ˜‰

fixed : MS Auto Updater warning saying I need to upgrade eventhough I am already on the latest version

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Question :
every time I restart my Mac, I get an error message from Microsoft saying that I can’t update, but I can’t find what’s wrong. When I click the link provided for more information, I get a page on the Microsoft website telling that support for MS Office 2019 for macOS has ended and that I should either updagrade to MS Office 365 or MS office 2021 for macOS… but as far as I know I am already running MS Office 2021 for macOS…

What is wrong ?

Answer :
Eventhough there is a very small chance that something completely different is going on, in the majority of cases, your problem will be that you are running the MS Office apps that you primarily use (e.g. Word, PowerPoint and Excel) in the 2021 version and some of the MS Office apps that you never use (e.g. Outlook, OneNote or OneDrive) are still on the 2019 version.

To solve this problem, do this :
– open the Finder
– go to [your Mac] > Library > Application Support > MAU2.0 > Microsoft Autoupdate
– doubleclick on Microsoft Autoupdate to run the MS Autoupdate.app
– click on the pulldown-button (top-right ; the downward-pointing triangular arrowhead)
– now the pulldown list of recent updates will fold out
– in the list, spot the apps that aregiving an error
– then click on the ‘Check for Updates’-button and wait for other updating errors to appear
– if the MS Office apps that you regularly use (e.g. Word, PowerPoint and/or Excel) are giving an update error saying you need to upgrade, your version of MS Office for macOS is outdated and you should buy the newest version or switch to an Office 365 (now called Microsoft 365) subscription
– if you only get updating errors for apps that you never use (e.g. Outlook), open a new Finder window
– then, goto [your Mac] > Applications
– then, type the name of the app you are looking for (e.g. Outlook) in the search field top right
– in the list of applications that appears, select the app you are looking for
– right-click on it’s name and choose Delete from the pulldown menu
– in the warning window that appears, typ your computer password (the password you use to startup & unlock your Mac) and click OK to allow the app to be deleted from you Mac

That’s it !

Enjoy πŸ˜‰

fixed : CanoScan 5600F driver for macOS Sonoma

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Question :

I have a Canon CanoScan 5600F scanner that worked great with my previous Mac, but now I have upgraded to a new M1 Mac running macOS 14 Sonoma.

I’ve looked on the Canon website and searched the internet, but there is no macOS 14 Sonoma compatible driver available for this scanner.

Is there any way to use this CanoScan 5600F scanner in macOS 14 Sonoma ?

Answer :

Yes, there is …and it still works this way on Intel i5/i7-Mas running macOS 14 Sonoma, and almost certainly on M1 (and M2) Macs also (since it worked on M1/M2-Macs in macOS 13 Ventura) :

  • goto Canon’s US website : https://www.usa.canon.com
  • choose Support > Scanners > Film & Negative Scanner > CanoScan 5600F
  • or use this link : https://www.usa.canon.com/internet/portal/us/home/support/details/scanners/film-negative-scanner/canoscan-5600f/canoscan-5600f?subtab=downloads-drivers
  • there, click on the “Drivers & Downloads” tile (huge button)
  • then, choose “macOS Mojave v10.14” (even though your on macOS Sonoma v14 – don’t worry) as your operating system and “English” as your language
  • now, you will see 2 drivers listed :
    • > 5600F Scanner Driver Ver.14.11.5h (Mac) : msd_-mac_cs5600f-14_11_5h-ea8_2.dmg
      • > ICA Driver Ver.4.1.4a (Mac) : misd-mac-ijscanner2-4_1_4-ea21_3.dmg
  • download both of them
    • note that despite the fact that both are versions from 2018, these will still work with macOS 14 Sonoma
  • goto your downloads folder
  • first, double-click on the file named msd_-mac_cs5600f-14_11_5h-ea8_2.dmg
  • this will mount the ScanGear_CanoScan 5600F_141105.pkg
  • again, click on that and version 14.11 of the ScanGear driver installer will open
  • now, follow the on-screen directions and the latest ScanGear driver will be installed
  • then, double-click on the file named misd-mac-ijscanner2-4_1_4-ea21_3.dmg
  • this will mount the Canon IJScanner2_040104.pkg
  • again, click on that and version 4.1.4 the IJScanner2 driver installer will open
  • now, follow the on-screen directions and the latest IJScanner2 driver will be installed
  • when done, click on the Apple-logo top-left in the top menu bar
  • in the pulldown menu that appears, click on “System Settings”
  • in the window that opens, scroll down in the menu list on the left and click on “Printers & Scanners”
  • if the CanoScan 5600F is already listed in the Scanners chapter, click it
  • if not, click the “Add Printer, Scanner or Fax” button first to add the scanner
  • when done, click the CanoScan 5600F in the Scanners chapter
  • when the scanner details open on the right, click on the “Open Scanner”-button
  • now, the built-in macOS ImageCapture.app will open and it will immediately do a preview scan of whatever is in the scanner

NOTE : you might run into a small problem every once in a while ; when the automatic scanning preview starts, you might get an error saying “Scanner reported an error – Cannot communicate with scanner for these reasons: – Scanner is turned off. – USB cable is disconnected. Please check and try again.” If so, just flip the scanner’s ON/OFF-switch in OFF-position manually and then back into ON-position. Then click “OK” in the error message window, then click the “Overview” button in the ImageCapture window. That should help in making the scanner preview work again.

enjoy πŸ˜‰

fixed : Legacy System Extension warning for MATTINGALLS extension

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Question :

Ever since I upgraded to macOS 13 Ventura, after each reboot, I get a warning saying “Legacy System Extension – Existing software on your system loaded a system extension signed by “MATT INGALLS”, which will be incompatible with a future version of macOS. Contact the developer for support.”

What is this about ? And what can or should I do about it ?


Answer :

The reason you get this warning is because you have installed the SoundFlower extension on your Mac. SoundFlower is a FREE system extension that lets you route sound from one application to another. That can be useful to record audio from your Mac, among others…

But… development on SoundFlower seems to have stalled… the latest developer who took over the SoundFlower-project from RogueAmoeba was Matt Ingalls (so that’s where te warning comes from…) but he hasn’t released any new versions recently…

The last version that was released only runs on Intel-Macs (so not on M1 and M2-Macs) and will not be compatible with macOS 14 Sonoma and beyond…

Note : clicking ont the “More info” button in the warning window will lead you to this info on Apple’s website, but it will not give any useful info on SoundFlower

If you want to follow up on Apple’s advice to ‘contact the developer’, you can contact Matt Ingalls here to request a new release of SoundFlower or if you are looking for the latest info on the SoundFlower-project, look here : https://github.com/mattingalls/Soundflower/releases

If you want to remove the Soundflower-extension that is causing this warning, do this :
[ a big thanks you to celticparrotj for posing this question ]
– click somewhere on the Desktop to open the Finder
– make sure that “Finder” is visible next to the Apple-icon in the far left of the top menu bar
– select “Go” from the top menu bar
– in the pulldown menu that appears, click on “Go to Folder…”
– in the search field of popup window that appears, type the following text :
/Library/Extensions/
– then hit the [Enter]-key on your keyboard
– in the window that opens, the “Extensions” folder will be highlighted and its content will be visible
– select the “Soundflower.kext” file and drag it to the Trash
– in the popup window that appears, type the password that unlocks your Mac and click “OK”
– then empty the Trash
– and close all Finder windows

If you are looking for an ALTERNATIVE to replace the SoundFlower extension, give BlackHole a try : https://github.com/ExistentialAudio/BlackHole

fixed : CanoScan 5600F driver for macOS Ventura

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Question :

I have a Canon CanoScan 5600F scanner that worked great with my previous Mac, but now I have upgraded to a new M1 Mac running macOS 13 Ventura.

I’ve looked on the Canon website and searched the internet, but there is no macOS 13 Ventura compatible driver available for this scanner.

Is there any way to use this CanoScan 5600F scanner in macOS 13 Ventura ?

Answer :

Yes, there is …and it is reported to work on M1 (and M2) Macs also [ thanks ! @Stefan ] :

  • goto Canon’s US website : https://www.usa.canon.com
  • choose Support > Scanners > Film & Negative Scanner > CanoScan 5600F
  • or use this link : https://www.usa.canon.com/internet/portal/us/home/support/details/scanners/film-negative-scanner/canoscan-5600f/canoscan-5600f?subtab=downloads-drivers
  • there, choose the “Drivers & Downloads” tab
  • then, choose “macOS Mojave v10.14” (even though your on macOS Ventura v13 – don’t worry) as your operating system and “English” as your language
  • then, choose the “Drivers” tab
  • now, you will see 2 drivers listed :
    • > 5600F Scanner Driver Ver.14.11.5h (Mac) : msd_-mac_cs5600f-14_11_5h-ea8_2.dmg
      • > ICA Driver Ver.4.1.4a (Mac) : misd-mac-ijscanner2-4_1_4-ea21_3.dmg
  • download both of them
    • note that despite the fact that both are versions from 2018, these will still work with macOS 11.0 Big_Sur
  • goto your downloads folder
  • first, double-click on the file named msd_-mac_cs5600f-14_11_5h-ea8_2.dmg
  • this will mount the ScanGear_CanoScan 5600F_141105.pkg
  • again, click on that and version 14.11 of the ScanGear driver installer will open
  • now, follow the on-screen directions and the latest ScanGear driver will be installed
  • then, double-click on the file named misd-mac-ijscanner2-4_1_4-ea21_3.dmg
  • this will mount the Canon IJScanner2_040104.pkg
  • again, click on that and version 4.1.4 the IJScanner2 driver installer will open
  • now, follow the on-screen directions and the latest IJScanner2 driver will be installed
  • when done, goto System Preferences > Printers & Scanners
  • if the CanoScan 5600F is already listed on the left, click it
  • if not, click the +sign (plus-sign) to add the scanner first
  • when done, click the CanoScan 5600F in the list on the left
  • when the scanner details open on the right, click on the “Open Scanner”-button
  • now, the built-in macOS scanner-app will open and it will immediately do a preview scan of whatever is in the scanner

NOTE : you might run into a small problem every once in a while ; when the automatic scanning preview starts, you might get an error saying “Scanner reported an error – Cannot communicate with scanner for these reasons: – Scanner is turned off. – USB cable is disconnected. Please check and try again.” If so, just flip the scanner’s ON/OFF-switch in OFF-position manually and then back into ON-posistie. That should help in making the scanner preview work again.

enjoy πŸ˜‰

fixed : replacement HUE lamp not working properly in Google Home group

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Question :

I had a Philips HUE lamp that went rogue after 4 years of working without any problems, so I had to replace it with a new one. Installation was easy (as always) : it was immediately recognised by my HUE Bridge and there is no problem when I use it with the HUE.app (I am not using the HUE(Bluetooth).app since I have an HUE Bridge). Even the HUE Remote that controls to the group of lights that the old HUE lamp is in, immediately integrated the replacement HUE lamp.

But when I want to control my HUE lights from my Google Home devices and apps, all lights are still controlled properly, but not the newly replaced HUE lamp… I can’t control it from Google Home… What is wrong ?

Answer :

After connecting the new Philips HUE lamp to the HUE Bridge and the HUE.app, you need to also reconnect it to Google Home manually… Philips HUE doesn’t automatically update in Google Home (or the other way around)… To get things working in Google Home, do this :

  • make sure that the new HUE lamp is working properly with the HUE.app and all HUE Remotes as intended
  • then, make sure the group of lights that the new/repaced HUE lamp is in is turned on (so all lights of the group should be burning)
  • now, open the GoogleHome.app on your iPhone (or iPad)
  • when the “Home” page opens, click on the “Settings” button (the one with the sprocket/gear-icon)
  • in the “Home settings” page that opens, scroll down to the bottom and click on “Works with Google”
  • in the “Add Devices” page that opens, you will see a “Linked” chapter and a “Add new” chapter below ; since you already have your HUE lights set up in Google Home previously, you can click on “Philips HUE” in the “Linked” chapter
  • in the small popup menu that opens, click on “Check for new devices”
  • when the auth.meethue.com online login page opens, login to your Philips HUE account using your eMail address and your password
  • in the “Grant permission” webpage that opens, scroll down to the bottom and click on the blue “Grant permission” button
  • now the “Add Devices” page in the Googlehome.app opens, and at the bottom a message saying “Philips HUE is linked” will show
  • then, the “Choose device” page will automatically open where you see all your HUE lights and devices that are currently not connected to Google Home, so select the HUE lamp’s icon tile that you have replaced and click “Next”
  • in the “Connect Home” page that opens, drag&drop the HUE lamp’s icon tile onto the correct HOME icon tile (usually the HOME location that you have setup in Google Home) [ note that you can only connect the lamp to one home ] then click “Next”
  • in the “Connect Groups” page that opens, drag&drop the HUE lamp’s icon tile onto each and every GROUP icon tile (of lights and devices) you want the HUE lamp to be in, one after the other
  • when done, click “Next” and the GoogleHome.app will update
  • when done, back in the “Home” page, scroll down to the proper group and test what happens when you turn the group of lights off and back on
  • if everything works properly, you’re done
  • if you run into a problem (now or maybe later on), try this :
  • turn on all HUE lights
  • turn off all running GoogleHome.apps on all devices you have and unplug all Google Home speakers, Google Home displays and Nest Hubs
  • after at least 30 seconds, plug all Google Home speakers/displays and Nest Hubs back in and wait for them to restart
  • now, test if the group of HUE lights that includes the replaced HUE lamp works as intended when using one of the restarted Google Home speakers/displays or Nest Hubs (if it works on one Google Home device, it will work on all the one that have been restarted)
  • also test if the group of HUE lights that includes the replaced HUE lamp works as intended when using the GoogleHome.app on your iPhone (or iPad)
  • now, everything should work as intended (in the very unlikely event that it does not, redo all of the above)

that’s it !

enjoy πŸ˜‰

fixed : LandRover navigation update gone wrong, navigation maps gone

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Question :

I tried upgrading the HERE maps on the navigation system in my LandRover Discovery Sport P300e using a USB-stick as per the directions given by HERE and LandRover, but after 3 attempts that failed for no clear reason, when I retried yet another time, the update crashed while it was about halfway and now… there is no map left in the system to use for the navigation… nothing… the navigation is completely blind…

What can I do to solve this ?

Answer :

There are several reasons why this problem might have occurred. Your LandRover will probably show a warning message advising you to go to a LandRover garage and get this fixed, but you can also give it a try yourself first, just make sure you include all of these additional instructions in your next attempt :

  • start off by using a USB-stick with no previous navigation files on it – if you do not have a brand new USB-stick of 32GB at hand, you can also try using the current one : no need to format it, just open it in the Finder (on macOS), then inside the folder named “HereV1”, select all files (press the CMD-A key combo) drag them to the Bin and empty the Bin
  • goto the landrover.here.com website, login using your account name and pasword, goto “Maps & Services”, click the “Get Latest Update” button of the map you want to install and in the next page that opens, start by downloading and installing the latest version of the MapDownloader-app before you proceed to downloading the desired map itself ; just finish making the USB-installer as usual
  • now, before you enter your P300e hybrid LandRover to start the update, make sure to unplug the electrical charger cable before you start your car (so the engine will stay running during the entire update process that may take up to 30 or even 45 minutes to complete – if your electrical charger would be plugged in, your engine won’t start and your car will definitely go into sleep mode before the navigation update is finished ; if you like you can take a drive during the map update, just remember you are not able to see any maps on your screen during the update – you might be able to use navigation though Apple CarPlay in the mean time – and you have to keep the engine running until the update is complete, so you cannot leave the car until done)
  • when starting the navigation update in your car, wait with plugging in the USB-installer until the car’s system asks you to do so and make sure you use a different USB-port than you did before

…then proceed as per the onscreen instructions and sit back and relax

…if you do so, the update process may appear to be a little slow, but it will succeed in about 30 minutes. (and if it doesn’t just try again – and if it still fails after a few attempts, the problem is not ‘just an upgrade’ so you will still have to contact a LandRover garage to get it fixed)

That’s it !

enjoy πŸ˜‰