Tag Archives: internet

fixed : Nokia glass fiber modem all lights flashing but no internet

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Question :
I have no internet signal on my Nokia XS-2426G-B glass fiber modem. Only the power light was flashing when I first discovered the problem. So I restarted the modem by taking out the power cable for at least 30 seconds and plugged it back in, but that did not resolve the problem. Now, all lights are flashing, and they keep flashing, there’s no progression in any way… Trying yet another restart by temprotarily disconnecting the power doesn’t change anything… All light keep flashing and noting happens, the internet doesn’t come back on…

What can I do ?


Answer :

The flashing of all lights indicates that the power adapter is broken. The obvious way to fis this is by contacting your glass fiber internet provider and asking for a power adapter replacement. But that will resolve your problem very quickly, as it will take a few days for you to receive the part, and that isn’t going to get you back online as soon as possible…

The quickest way to fix this is to find another power adapter with similar specs and get your modem the power it needs to reconnect to the internet.

The specs for the power adapter are :
output : 12V DC 3A
connector : 5.5 * 2.5mm tip (tube shaped)
polarity : inner centre positive (+) and negative (-) on the outside

So to resolve your problem, do this :
-1- contact your glass fiber internet provider and order a new (original) power adapter ; ask how long it will take for you to receive it and choose one of the following to save you in the mean time :
-2A- see if you have a 12V DC adapter with a 5.5 * 2.5mm inner centre posisitve tip and at least 3.0A lying around that you can temporarily use
-2B- if you don’t have one lying around and you need to get back online a.s.a.p., go to your local electronics shop or DIY shop or hardware store and get yourself a universal 12V DC power adapter that can be adjusted to 3.0A and can be fitted with a 5.5 * 2.5mm inner centre positive tip
-2C- if you can do without cabled internet (e.g. because you can do with 5G mobile telephone internet) for about 24 hours and you want a cheaper 12V DC power adapter, buy one online with overnight delivery and make sure it meets the above mentioned specs.

On Amazon you can get several power adapters that will do the job :
[ we get a fee if you buy on amazon using these links ]
on amazon.com : multi-purpose 12V DC Power Adapter max 3A
on amazon.co.uk : multi-purpose 12V DC Power Adapter max 3A
on amazon.de : multi-purpose 12V DC Power Adapter max 3A

So, once you receive the official/original power adapter from your glass fiber internet provider you can use that one, and you can keep the other adapter as a spare in case of emergency.

That’s it !

enjoy πŸ˜‰

fixed : no internet connection while WiFi and LAN are okay (after running Jaksta)

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Question :
I was running an app (Jaksta Media Recorder) that crashed. Now I am no longer able to make any connection to the internet from macOS using my regular settings. Safari, Apple Mail.app and Whatsapp for macOS can no longer get propper connection to the internet.
I have tried resetting my internet modem, and my VPN now works, but the apps still cannot get a propper internet connection… so it appears to be a DNS problem, but changing DNS servers didn’t help…

What can I do to solve this ?


Answer :
As you might have expected, Jaksta Media Recorder has caused this problem when it crashed… to fix it, do this :
– restart your Mac
– do not startup any apps, startup the Jaksta Media Recorder app first
– when the Jaksta Media Recorder window opens (where you can see your previous downloads a.k.a. recordings) go to the bottom left corner and put the slider (that is turned ON automatically) in the OFF position
– then quit the Jaksta Media Recorder app

That’s it !

enjoy πŸ˜‰

Note : Jaksta Media Recorder for Mac is no longer being supported, as of 2023 Jaksta is a Windows-only app, so if you run into any problems with Jaksta for Mac you are pretty much left hanging… so, if you’re looking fro an alternative for Jaksta, see this post :
fixed : current version (or replacement) for Jaksta downloader app on macOS

fixed : Nintendo Switch can’t see iPhone’s Personal Hotspot

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Question :

I am on holiday and since there is no WiFi-internet here, I would like to connect my Nintendo Switch to my iPhone’s unlimited internet plan by connecting to it’s WiFi using the Personal Hotspot feature in iOS. But if I have Personal Hotspot turned on, my Switch can’t see it… even if I can connect to the Personal Hotspot from another iPhone.

What is wrong ?

Answer :

There’s an easy fix for this :

  • on you iPhone, goto the Settings.app
  • in the Settings window that opens, click on “Personal Hotspot” (should be just below “Mobile Data” – if it is not, your mobile phone provider has blocked this and you have no way of wirelessly sharing your iPhone’s internet connection)
  • in the Personal Hotspot window that opens, set the “Allow Others to Join” slider to ON
  • you can just use automatically generated WiFi password for your Personal Hotspot, but if you want to set your own password, click on the triangular arrow right next to the password and a new page wil openen where you will be able to set the password of your liking
  • now, the one crucial step : set the “Maximise Compatibility” slider to ON
  • then exit the Settings.app
  • goto your Nintendo Switch and now you will see your iPhone’s personal hotspot listed as an available network

That’s it !

enjoy πŸ˜‰

fixed : Ethernet cable connection on USB-C only MacBook Pro

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Question :

I just bought a new MacBook Pro that has USB-C only (and WiFi & Bluetooth), nothing else… I would like to hook it up to an Ethernet-cable since I’ve heard that’s better than WiFi when playing games like Fortnite…

How do I do that ?

 

Answer :

To connect your MacBook to Ethernet using a UTP-cable, you need to have an adapter. You could use an USB-to-Ethernet-connector that you might have laying around and connect it to your MacBook using a cheap USB-to-USB-C-connector that you can get at a supermarket or discount-shop… but I would advise against that : all cheap USB-to-USB-C-connectors are USB2-only (because they are mainly for connecting USB-mouses and keyboards to modern computers)… and a lot of USB-to-Ethernet-connectors are 10/100-Ethernet compatible and USB2-only… but even if you have a USB3-to-Gigabit-Ethernet, the end result will be just USB2…

To get the best out of your MacBook, you should get a USB-C-to-Ethernet-connector that is Thunderbolt 3 compatible, like this one :

Thunderbolt 3 USB-C to Gigabit Ethernet connector (buy on Amazon US) (buy on Amazon UK) (buy on Amazon DE)

 

enjoy πŸ˜‰

 

fixed : USB-to-Ethernet-adapter not working on Nintendo Switch

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Question :

I would prefer to connect our new Nintendo Switch gaming console to the Internet using a cable, as I did with our Nintendo Wii-U. But the USB-to-Ethernet-adapter that was working perfectly on our Wii-U isn’t even recognized by the new Nintendo Switch.

What is wrong ?

 

Answer :

There are 2 sides to this problem, and you might even have to take care of both :

-1-

To use a wired ethernet-connection on the Nintendo Switch, you need to keep the Switch tablet inside the base station. If the tablet isn’t inside the base station, the Switch can’t access the wired ethernet-connection, as there is no wireless connection between the tablet and the base station. Even when docked in the base station, it is the Switch tablet that connects to WiFi directly. There is no WiFi-module inside the base station.

So, follow these steps to get it to work :

  • open the lid on the back of the base station and unplug the power adapter-cable
  • make sure the ethernet-cable is connected to your modem router
  • plug the ethernet-cable into your USB-to-Ethernet-adapter
  • plug the USB-to-Ethernet-adapter into the base station (preferably the USB-port under the lid on the back, as that is a USB3-port)
  • then replug the power adapter-cable into the base station and close the lid
  • then put the Switch tablet into the base station and turn on your TV
  • Go to Settings, then Internet, then Test Connection
  • If the info listed says “Wired Connection” you’re okay and your Internet connection speed will be displayed in a few seconds
  • If not, repeat the above steps and make sure all cables are plugged in properly

-2-

The Nintendo Switch gaming console will only accept USB-to-Ethernet-adapters that are based on the ASIX AX88179 chipset. The only officially supported USB-to-Ethernet-adapter is the Hori NSW-004U Switch LAN Adapter, but any adapter based on the ASIX AX88179 chipset should work perfectly.

buy the officially supported Hori Switch LAN AdapterΒ on Amazon.com here

buy the officially supported Hori Switch LAN AdapterΒ on Amazon.co.uk here

buy the officially supported Hori Switch LAN AdapterΒ on Amazon.de here

Or you can spare yourself some money by buying one of these (note that these are all USB3, which makes them a cheaper and faster alternative to the Hori-adapter that is only USB2) :

buy the alternatively TRENDnet USB3 Wired Network Adapter on Amazon.com here

buy the alternatively uGREEN USB3 Gigabit Network Adapter on Amazon.co.uk here

buy the alternatively Plugable USB3-E1000 Adapter on Amazon.de here

 

enjoy πŸ˜‰

fixed : use one printer in two networks at the same time

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Question :

I have a network printer on my (private) network that I would like to make available to the people on my AirPort Guest Network, but I don’t want guests to access my private network.

Is there a way to do this ?

 

Answer :

There are options to do this, but it can’t be done the way you would find most elegant probably… the problem is the restriction in AirPort Guest Networks that users can’t connect to each other, so adding the printer to the AirPort Guest Network won’t make it available to any AirPort Guest Network user.

On the other hand, an other restriction on most network printers is that they only have one Ethernet-card that is shared between the UTP-cable port and the WiFi connection, so the cable-connection and the WiFi-connection will always have the same IP-address, making it impossible to connect the cable to your private network and joining the Guest Network using the WiFi-connection at the same time…

Your best option is to connect the Ethernet/UTP-cable and/or the printer’s WiFi to your private network and creating a separate network to be used as a Guest Network to which the printer can be connected using it’s USB-cable. Since you will need an extra wireless router or an extra (secondhand) AirPort Base Station or Time Capsule to create this separate Guest Network, you can plug the printer’s USB-cable into that wireless router / AirPort Base Station / Time Capsule.

You could also use a printer server, if it isn’t possible to connect the printer’s USB-cable into the wireless router / AirPort Base Station / Time Capsule. You can find relatively cheap print servers on Amazon.com, Amazon.co.uk or Amazon.de

Regarding the setup of your networks, you will probably be best off doing it like this :

  • set your internet modem in router mode (if you would set it in bridge mode, you wouldn’t be able to connect two separate networks behind it)
  • connect both routers (or AirPort Base Station or Time Capsule) to the internet modem
  • setup one routerΒ (or AirPort Base Station or Time Capsule) to create the private network and private WiFi network
  • setup the other routerΒ (or AirPort Base Station or Time Capsule) to create the Guest Network and Guest WiFi Network
  • make sure that the IP-ranges issued by both routers are completely different (to prevent easy connection from the Guest Network to your private network (and the other way around)
  • if any of your routers give a “Double NAT” error, just ignore it

That’s it !

the only downsite is that having such a complex network setup with multiple routers will have negative influence on your (internet) connection speed ; this difference in speed will probably not be very big if you have few devices connected, but if you have a lot of devices connected that also use a lot of bandwidth (like video streaming) you will probably have slower internet speed than you used to…

enjoy !

tip : quickly cut-out part of a picture in OSX

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Question :

I have a nice picture I want to use in a presentation, but I don’t want the entire picture, just part of it.

Is there an easy way to cut the desired piece out ?

…even if I don’t have Photoshop ?

Answer :

Even if you don’t have Photoshop, cutting out part of a picture for (re)use in PowerPoint, Keynote, Word, Pages, your website, LinkedIn, FaceBook, etc. is very easy on your Mac :

1- open the picture in Preview app (usually that would only require you to double-click on the picture’s icon)

2- click on theΒ Image-button (Edit button)

3- in the Editing-toolbar that appears, click on theΒ Image-button (Selection button)

4- now the + (Plus sign) appears, so : click on one corner of the part of the picture you want to select and drag to the opposite corner [ you can do this rather ‘roughly’ ]

5- then the selection area appears [ normally a rectangle with dots in the corners and on the middle of the side ] ; drag the dots so, that the selection area exactly fits the part of the picture that you want to take out

6- then press the ‘Copy key-combo’ (CMD + C)

7- now choose “New From Clipboard” from the “File”-menu, or press the ‘New key-combo’ (CMD + N), and you will get a new window with only your ‘cut-out part’ in it

8- if that looks as you envisioned it, choose “Save” from the “File”-menu, or press the ‘Save key-combo’ (CMD + S), and save the cut-out picture as a JPEG or PNG (or TIFF)

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