fixed : OSX refuses to install app from “unidentified developer”

Question :

I have an app that I have been using in the past, and I now recently, I was in a situation where I needed that same app, so I downloaded the latest version and tried to install, but I get a message that reads “[app name] can’t be opened because it is from an unidentified developer”…

Isn’t there any option to install the software anyway ?

Answer :

Installing this app is being blocked by the Gatekeeper function that has been in MacOSX since the last versions of MacOSX 10.7 Lion (Gatekeeper was introduced with upgrade 10.7.5 to be exact).

More info on Gatekeeper can be found here.

If you have good experience with the product and you are sure you have downloaded the installer from a reliable source, you can install the app regardless of the warning.

To do so, do one of these :

– go to the icon of the app, right-click (option-click) on it, and select “Open” from the pulldown menu

– go to System Preferences, then to Security & Privacy, and in the window that opens, select the “General”-tab, then leave “Allow apps downloaded from:” at “Mac App Store and identified developers” ; beneath that, you will see a text “[app name] was blocked from opening because it is not from an identified developer”… there you should click on the “Open Anyway”-button… using that, the rest of the install-process will go as expected

Enjoy !

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info : is the FREE Time Tracker app compatible with OSX 10.9 Mavericks ?

Question :

I am a freelancer, and therefore I need a time tracking-app. I have been using the FREE “Time Tracker”-app (that was originally made by Ivan Dramaliev in 2005) for some years now to great joy. I am now on the verge of upgrading to OSX 10.9 Mavericks, but I’ve heard that this upgrade will turn old software from the PowerPC-Mac era obsolete…

I’ve looked on the internet, but I can’t find any info on this :

is Time Tracker app compatible with OSX 10.9 Mavericks ?

Answer :

YES !

Time Tracker app will run in OSX 10.9 Mavericks

But… there’s a few things you should know :

– no thorough testing has been done on the compatibility with OSX 10.9 Mavericks, so there might still be some minor bugs or incompatibilities… (but generally speaking, you should be able to open your existing Time Tracker files, and create new ones)

– the latest version of the FREE Time Tracker app is version 1.3.13 (beta) and has been released by Rainer Burgstaller in January 2011 (so about 3 years ago), this version can be downloaded from his website or from the project’s GoogleDev-page here

– Rainer has stated that he has ambitions with Time Tracker, but he has little time to work on it… so Time Tracker might not be a good choice if you’re looking for a future-proof solution…

– the built-in Gatekeeper function of OSX will refuse the install of Time Tracker initially, since  it is considered to be from an “unidentified developer”… for instructions on how to bypass this, look here

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fixed : wake MacBook from deep sleep

Question :

Whenever I think I am only closing the lid on my MacBook for a few minutes, but get distracted and end up not turning back to it for about an hour, my MacBook seems to have fallen into deep sleep. Then nothing seems to help to get it ‘back to life’, and even though the battery is still indicating about ‘half full’, the usual click on the SPACE-bar doesn’t help, and neither does typing any key or key-combo on the keyboard…

My MacBook’s sleep is actually so deep my wife calls it ‘hibernation’, and my children call it ‘zombie Mac’…

So I always end up either taking out the battery to completely restart my MacBook or keeping the power-button pressed until it finally restarts…

Isn’t there any other way to wake my MacBook from deep sleep ?

Answer :

Yes, there is.

The solution you have been so near to the simplest solution, but you didn’t recognize it…

Instead of keeping the power-button pressed, you should just press the power-button for one quick second

…that’s is. Then your MacBook will slowly wake from deep sleep… it will first show a faded white-ish screen with a progress bar… and if that’s finished loading, your MacBook (Pro) will be right back were you left off…

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BEWARE ! : WhatsApp voicemail eMails are fake !

Lately, more and more people are being spammed with (fake) eMail messages, suggesting that there is a WhatsApp voicemail for them.

Beware : clicking on the (green) “Play” or “Listen” button will NOT enable you to listen to any newly recorded voicemail…

…this is a phishing-scam that instals malware (= malicious software) !!

DO NOT INSTALL !!

Note : the fact that this malware-installer makes use of a stolen Authentication Certificate (which is still valid) makes it extremely hazardous, as that will tick your computer/mobile phone into allowing the malware to be installed

The devices that suffer from this are mainly Android-mobile phones, but jailbroken iPhones, PCs and Macs also. Any original (not-jailbroken) iPhone will only install software from the iTunes App Store, so they are secured against this kind of malware.

HOW TO EASILY DETECT THESE PHISHING EMAILS :

The subject will read something like “Incoming voicemail at [date]”, and the sender will appear to be (*) “Whats App Notifier”, and there will be a big (green) button inside the eMail  named “Listen” or “Play”…

(*) on a Mac this can easily be detected, because of 2 simple indications :

1- in the senders name it is written “Whats App”, in stead of the official “WhatsApp” (one word)

2- when clicking on the senders name in Apple Mail.app, it turns blue and in yellow an eMail address will appear, which will not have “WhatsApp” in it, but will look like a regular private or business eMail-address

If you get one of these fake eMails, just mark them as SPAM and delete them a.s.a.p.

They look something like these :

whatsapp-malware-1whatsapp-malware-2

Note : if you happen to click on the “Play or “Listen” button, what will happen will (slightly) depend on the version of the eMail you have encountered and the type of device you are using :

– malware will be downloaded directly onto your device

– you will be redirected to a website which will scam you into installing malware

The Malware reportedly is WinWebSec and installs Fareit and Ursnif, which are info-stealers that send your private info to internet criminals, enables them to make your computer call paid telephone numbers and send these same type of phishing eMails on your behalf to anyone in your Contacts…

And once installed, you will also be spammed with messages by a fake antivirus-software called Antivirus Security Pro to pay for getting (in-existend) infections removed form your computer…

More on this scam be found here :

http://www.spamfighter.com/News-18612-Bogus-WhatsApp-Voicemail-Messages-Employed-to-Spread-Malware.htm

http://www.threattracksecurity.com/it-blog/kuluoz-voicemail-spam-drops-signed-certificate-winwebsec/

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fixed : use unsupported scanner in OSX 10.9 Mavericks

UPDATE : if you are running OSX 10.10 Yosemite, check out the updated version of this post here

——————————-

Question :

I have a Canon CanoScan LiDE 20 that used to work perfectly in MacOSX 10.6 Snow Leopard. But now I’ve bought a new Mac which runs OSX 10.9 Mavericks, I can’t seem to install it, since Canon doesn’t update the drivers anymore.

What can I do ?

Answer :

In OSX 10.7 Lion, 10.8 Mountain Lion and 10.9 Mavericks, any TWAIN-supporting scanner can be used without any additional software.

A list of supported scanners for OSX 10.9 Mavericks can be found here.

Here’s a quick step-by-step instruction :

– connect your scanner directly to your Mac using a USB-cable

– open the System Preferences

– then click on “Print & Scan”

– then, just below in the list of printers on the left, click on the “+”-sign

– that will bring up the “Add”-window, which enables you to add a new printer or scanner

– if your scanner is TWAIN-supporting, it will show up there, and you just need to select it and click on the “Add”-button

– then it will be listed in the previous (“Print & Scan”) System Preferences window, and if you select it (and you put a piece of paper or a photo in the scanner), a Scanning Preview window will show up, allowing you to scan your document to file or eMail or something else…

but…

…some for some printers, like the Canon CanoScan LiDE 20 and LiDE 30, the TWAIN-drivers are not included in OSX. In that case, you will need to install some generic (FREE) TWAIN-drivers :

– for OSX 10.9 Mavericks, download and install these files (in this same order) and restart your Mac after doing so, then your scanner will also show up in the “Print & Scan” System Preferences :

 

libusb.pkg.tar.gz

sane-backends.pkg.tar.gz

SANE-Preference-Pane.pkg.tar.gz

TWAIN-SANE-Interface.pkg.tar.gz

– for OSX 10.8 Mountain Lion, download and install these files (in this same order) and restart your Mac after doing so, then your scanner will also show up in the “Print & Scan” System Preferences :

libusb.pkg.tar.gz

sane-backends.pkg.tar.gz

SANE-Preference-Pane.pkg.tar.gz

TWAIN-SANE-Interface.pkg.tar.gz

– for MacOSX 10.7 Lion, download and install these files (in this same order) and restart your Mac after doing so, then your scanner will also show up in the “Print & Scan” System Preferences :

libusb.pkg.tar.gz

sane-backends.pkg.tar.gz

SANE-Preference-Pane.pkg.tar.gz

TWAIN-SANE-Interface.pkg.tar.gz

– if these files do not turn into regular .pkg-files when you click on them, you need unTAR-software like this :

The Unarchiver

– if you get an error-message telling you you can’t install this software (these drivers) since the are not from Apple-appoved developers, you need to :

– open the System Preferences

– then click on “Security & Privacy”

– then make sure the “General”-tab is selected

– click the padlock in the lower left corner and provide an Administrator name & password to unlock the padlock

– then at “Allow applications downloaded from:” select “Anywhere”

– and exit the System Preferences to make this setting stick

Note #1 :

TWAIN-supporting drivers (like SANE and the ones that come with OSX) will enable you to directly scan from within various applications like Photoshop, MS Word, GraphicConverter, OmniPage and OSX’s built-in Image Capture. [ please also read Note #7 and #8 for more tips on this ! ]

Note #2 :

when using the SANE drivers, you will probably not be able to use the ‘one click’-buttons that are on the scanner itself…

Note #3 :

if your scanner lets you scan the first time, but after shut-down and restart scanning seems impossible because OSX can’t find the scanner, just plug-out the scanner’s USB-cable and plug it back in and everything should work again…

Note #4 :

if the “Scan”-button remains grayed-out, make sure that you have selected an area to scan… (put differently : if “Selection:” is set to “Off”, you will need to select an area to scan before the “Scan”-button will be ready to use…)

Note #5 :

if you get a distorted scan when scanning in landscape view (or any other rotated view), just scan normally in portrait view and rotate the scanned image afterwards (in Preview app or another image editing program, like Photoshop or Graphic Converter)

Note #6 :

if you are not able to scan as a JPEG (.jpg-flie), just scan as a TIFF (.tif-file) and convert the scanned image afterwards (in Preview app or another image editing program, like Photoshop or Graphic Converter)

Note #7 :

if your scanner doesn’t show up in Image Capture (especially in OSX 10.9 Mavericks), use this workaround :

go to System Prefecences –> Printers & Scanners –> [your scanner] –> Scan –> Open Scanner

Note #8 :

if your scanner doesn’t show up in Photoshop (especially in OSX 10.9 Mavericks), try this workaround :

go to Applications –> Adobe Photoshop CS# –> Adobe Photoshop CS# –> type “CMD” + “i” key-combo (on your keyboard) –> (in the Get Info window) select “Open in 32 bit mode” and exit Get Info

then open Adobe Photoshop (CS#-version) –> File –> Import –> SANE

Note #9 :

another option that might just work to get SANE drivers to connect with ImageCapture and Photoshop (especially if you have an older CANON scanner) is (re)installing the TWAINbrigde.app that Jan Egil has ready for download on his website.

Credits :

Matias Ellert and the Open Source developers of the SANE project

…and a special thanks to Mónica, Jorge Blasio, torrealta, dencho, BobD and Jan Egil for Note #7, #8 and #9 ! [see comments below]

If you encounter any problems with these SANE drivers for OSX, try contacting Mattias Ellert directly as indicated here.

If you want to un-install the TWAIN SANE drivers, either use an un-installer application like AppCleaner or follow the instructions for manual un-install as outlined in Mattias Ellert’s FAQ (last question & answer).

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fixed : iPad randomly activates auto-sleep

Question :

I have an iPad running iOS6 and for protection I have a sleeve with a cover. To extend battery-life I’ve activated the magnet-triggered ‘auto-sleep’. This used to work great, but now, for some reason, the iPad turns into auto-sleep mode while I’m in the middle of using it…

so, suddenly I hear ‘CLICK’ and then the screen is black…

…what can i do ?

Answer :

This turns out to be a software-bug (probably only in iOS6).

There are 3 ways of coping with this bug :

1- upgrade to iOS7 (the easiest option)

2- shut-off ‘auto-sleep-on-cover-close’ (effective, but also killing the entire enjoyment of the feature…) ; to do so : in the “Settings”-app, go to “General”, then in the chapter that includes Auto-Lock, Passcode Lock and Restrictions, switch the slider at “Lock/Unlock”

3- to a completely fresh install of iOS6 on your iPad (complicated, and unnecessary if you are ever going to upgrade to iOS7) ; to do so you should first backup your iPad (make sure to make an extra copy of all documents and photo’s to a Mac/PC, iCloud or DropBox) and then erase and re-install your iPad. Normally the procedure would be like this :

– connect your iPad to your Mac/PC using a USB-cable and start-up iTunes

– in iTunes, click the button with the name of your iPad on it

– in the window that opens, make sure the “Summary”-tab/page is selected, and in the “Backups” chapter, choose “This computer” and click the “Back Up Now”-button

– when the backup is complete, look at that same window/page, and click on the “Check for Update”-button

– when that check is complete, click on the “Restore iPad”-button and follow the on-screen instructions

– when done, first set up your iPad as a new one

– then, when the setup is complete, (re-)connect your iPad to your Mac/PC and in the “Backups”-chapter, click on the “Restore Backup”-button and follow the on-screen instructions

…now, your problem/bug should be resolved.

Enjoy !

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