Tag Archives: install

fixed : error message -2101F when trying to reinstall macOS

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Question :
I have a 2019 MacBook Air and when I tried to install the latest macOS system update, it froze… I called Apple, and they told met to reinstall macOS, but evert time I turn my Mac off and back on with the OPTION+SHIFT+R key-combo pressed on my keyboard, I run into a black screen with a light grey globe with a white triangle with an exclamation mark in it (a warning icon) and a text below it that just says “support.apple.com/mac/startup -2101F”

What can I do to fix this ?

Answer :
The -2101F error message that you are getting means “cannot connect to the internet”, and connection to the internet is essential for your Mac to do a regular reinstallation of macOS nowadays…
There are some options to solve this problem. First try this one :
– check if your WiFi internet is working properly by connecting to your WiFi using your iPhone (or any other mobile phone)
– if it turns out that your WiFi is not functioning properly, restart your modem to make sure all lights on it (like “Power”, “Internet”, “LAN” end “WiFi”) start blinking
– then restart your Mac and try to initiate the reinstallation process again

If that didn’t help, try this :
– connect your Mac to the internet using a UTP/Ethernet-cable
– for this, you need a UTP/Ethernet cable that is has connection to your modem (preferably directly)
if you buy anything from Amazon by using the links below, MacManus.nl makes a tiny profit, but it will not affect the price you pay
– if you don’t have a UTP/Ethernet-cable, you can borrow one or buy one
to buy one from Amazon US, click here
to buy one form Amazon UK, click here
to buy one from Amazon DE, clcik here
– modern MacBooks don’t have a dedicated UTP/Ethernet-port, so you will need a UTP/Ethernet-to-USB(-C)-converter-cable also
– if you don’t have a UTP/Ethernet-to-USB-C-converter, you can borrow or buy one
to buy one from Amazon US, click here
to buy one form Amazon UK, click here
to buy one from Amazon DE, clcik here
– if you have a UTP/Ethernet-to-USB-converter-cable, but you only have USB-C ports on your Mac, you will need a USB-C-to-USB-converter also
to buy one from Amazon US, click here
to buy one form Amazon UK, click here
to buy one from Amazon DE, clcik here
– after you have connected your Mac to the internet using a UTP/Ethernet-cable, restart your Mac and try to initiate the reinstallation process again

If that didn’t work, try this :
– connect the UTP/Ethernet-to-USB(-C)-converter-cable to a different port on your Mac, because sometimes that USB/USB-C port on your Mac may be faulty, misfunctioning of broken
– then restart your Mac and try to initiate the installation process again

If that didn’t work, try this :
– make sure that one of the USB(-C) ports on your Mac is functioning properly by connecting a USB-mouse or USB-keyboard or USB-stick with a light in it (you might also need a USB-C-to-USB-converter-cable for this) and check if the light is switching on
– if the light in the mouse, keyboard or USB-stick doesn’t turn on when connected to your Mac (do make sure that the light is actually working when using it on another computer), your USB-port is broken and you will need a hardware repair (or a new Mac, which might be more tempting in a lot of cases)
– if the light does turn on, disconnect the mouse, keyboard or USB-stick and use that USB(-C)- port for the reinstallation of macOS from a USB-stick
– first you will have to create a USB-stick with a macOS-installer, to do this, you will need another Mac that is the same age or newer than your Mac and if your Mac doesn’t have an M1/M2/M3-or-newer processor, you will need an Intel-based Mac for this
– follow the directions to create a USB-stick with a macOS-installer that are outlined here :
https://www.macworld.com/article/671308/how-to-create-a-bootable-usb-macos-installer.html
or the instructions from Apple itself :
https://support.apple.com/en-us/101578
– if you don’t have an empty USB-stick at hand, you’re best of buying a 32GB USB-C-stick
to buy one from Amazon US, click here
to buy one form Amazon UK, click here
to buy one from Amazon DE, clcik here
– after you have created the USB-stick with the macOS-installer on it (on the other Mac), plug the USB-stick into your faulty Mac (make sure you use the USB(-C)-port that you know is working) and restart your Mac and initiate the installation process

That’s it !

enjoy 😉

fixed : problems installing Fibaro Z-Wave Smart Thermostat and Room Sensor

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Question :

I have chosen to install the Fibaro “The Heat Controller” in my home, and even though I have the Fibaro Z-Wave Home Center 3 Lite controller/hub already installed, I can’t get The Heat Controller (Z-Wave version) Smart Thermostat to connect to it. Whenever I try to connect from the Fibaro Yubii.app it can’t find the Smart Thermostat.

How do I set up the connection ?

Answer :

To install a Fibaro “The Heat Controller” (Z-Wave version) FGT-001 Smart Thermostat (that also comes in a Starter Pack combo teamed with the Fibaro FGBRS-001 Room Sensor), do this :

  • make sure you have the Yubii.app installed on your iPhone
  • make sure you have a ‘Z-Wave controller’ (a Z-Wave protocol hub/bridge device) set up, the most basic one that Fibaro offers is the Home Center 3 Lite
  • to prevent connection problems temporarily unmount/unscrew the Smart Thermostat from the radiator and make sure you have the Smart Thermostat near your Z-Wave bridge
  • >> if theSmart Thermostat is completely new, you will need to charge it first ; so plug in a micro-USB cable and power that using any USB (phone) charger, USB battery pack or USB wall outlet ; if the Smart Thermostat is fully charged it’s LED ring will flash in green
  • then, in the setting of your wireless router, make sure the WiFi is (temporarily) set to “2.4GHz only”
  • then, open the Yubii.app
  • in the Yubii.app on the main page, click the More button (bottom right)
  • in the MENU page that opens, click Add Devices
  • in the Z-Wave page that opens, wait until there is only one huge “Z-Wave protocol” button, then click on it
  • in the Add Device page that opens, click the blue Start button (bottom right)
  • on the next page, you will see a countdown circle of 60 seconds (so you now have 60 seconds to add the Smart Thermostat)
  • now, on the Smart Thermostat, long-press the small bubble button (so, press it for at least 1 second)
  • the LED ring on the Smart Thermostat should now light up (in blue)
    • >> if not, try again
  • if the LED ring is blue, triple press the small bubble button (so, press it for 3 times in a row)
  • the LED ring on the Smart Thermostat should now start blinking (in white)
  • >> if it does not, triple press the small bubble button again (and again, and again) with 1 second pauses until the LED ring starts blinking (in white)
  • >> if the circular countdown timer in the Yubii.app reaches 0 seconds before you get the LED ring blinking (on the Smart Thermostat) just try again
  • when the Smart Thermostat is recognised, just wait for the connection process to finish
  • when the connection has been established, the LED ring on the Smart Thermostat will change to let you know it was successful
  • >> if it was not, just try again
  • basically you’re ready now, so you can screw the Smart Thermostat back onto the radiator and start setting the scenes (operation programs) for the Smart Thermostat
  • do not forget to switch your WiFi setting back to “2.4 & 5GHz”
  • >> note #1 : in the Yubii.app you can only select scenes that you have already programmed ; all new scenes need to be programmed on the ‘Z-Wave controller’ first ( using the local web interface that you need to access from your browser ; if you have a Fibaro Home Center, access it by going to https://find.fibaro.com )
  • >> note # 2 : if screwing the Smart Thermostat back onto the radiator is difficult, turn the head knob of the Smart Thermostat until the LED ring flashes in red and you hear it buzzing (that will take the pressure of the valve inside the thermostat knob)

If you also want to connect the Fibaro “Temperature Sensor” FGBRS-001 Room Sensor (if you already have the Smart Thermostat installed) do this :

  • make sure you have the Yubii.app installed on your iPhone
  • make sure you have a ‘Z-Wave controller’ (a Z-Wave protocol hub/bridge device) set up, the most basic one that Fibaro offers is the Home Center 3 Lite
  • to prevent connection problems temporarily unmount/unscrew the Smart Thermostat (the one that you want to integrate the Room Sensor with) from the radiator and make sure you have the Smart Thermostat near your Z-Wave bridge
  • then, in the setting of your wireless router, make sure the WiFi is (temporarily) set to “2.4GHz only”
  • now, take out the plastic battery initiation strap from the Room Sensor (if it’s still there)
  • >> if there is no strap, the Room Sensor may have been used before and/or the the battery may be dead so the next installation steps will not work until you resolve this
  • >> if the battery is dead, use a coin to twist open the battery compartment and replace the battery first ( you will need a 3.0V CR2032 battery cell )
  • >> if the Room Sensor has been used before, it might still be connected/paired to other Smart Thermostats so you will need to reset it first, so use the F-marked pin to long press (press and hold) the button inside the hole for at least 2 seconds ; if the LED light on the Room Sensor blinks 3 times, the unpairing has succeeded (just try again if unsuccessful)
  • to continue the installation, open the Yubii.app
  • in the Yubii.app on the main page, click the More button (bottom right)
  • in the MENU page that opens, click Add Devices
  • in the Z-Wave page that opens, wait until there is only one huge Z-Wave button, then click on it
  • in the Add Device page that opens, click the blue Start button (bottom right)
  • on the next page, you will see a countdown circle of 60 seconds (so you now have 60 seconds to add the Room Sensor)
  • now, on the Smart Thermostat, press the small bubble button (so, press it once) for at least 1 second
  • the LED ring on the Smart Thermostat should now start blinking (in blue)
  • if not, just try pressing the small bubble button again
  • while the LED ring on the Smart Thermostat is blinking, use the F-marked pin that came with the Room Sensor to press the click button inside the small hole on the back of the Room Sensor
  • clicking the Room Sensor’s button is successful if a small light on the back of the Room Sensor lights up
  • if not, try pressing the click button inside the small hole again
  • Now, the LED ring on the Smart Thermostat should blink 5 times (in green) to indicate that the connection was successful 
  • if not, try pressing the click button inside the small hole again
  • if the countdown circle in the Yubii.app hits 0 seconds before you have the connection set up, just try again
  • That’s it
  • Do not forget to set your WiFi back to “2.4 & 5GHz”

enjoy !

fixed : where can I get OS version 8.4.4 for AppleTV 3 ?

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Question :

I was having a problem on my WiFi network so I had to reconfigure my AppleTV 3 from 2012. While doing so, I also wanted to do an update for the AppleTV-version of iOS. When I tried to do so, the AppleTV said I had version 7.6.2 installed and there were no automatic updates available. To be completely sure, I looked up my AppleTV 3 in the MacTracker.app and found that the Maximum OS listed there is version 8.4.4, so I searched online to see what info I could find on a 8.4.4 update.

I found that the 8.4.3 update was released around April 2020, and that it could be installed over USB using a Mac with iTunes on it… but on the Apple website Software update 7.6.2 is still listed as the latest release… https://support.apple.com/en-us/HT202157

What is going on ?

Answer :

There is no problem… at least, there is no problem regarding the updates, the only problem is in the naming…

It’s just that the AppleTVs initially ran on iOS, just like the iPhones and iPads… (correction : the original AppleTV ran MacOSX) …but as the products drifted apart, the versions of iOS needed for various iDevices did too …so Apple finally split the old iOS up in iOS for iPhone, iPadOS for iPad and tvOS for AppleTV.

For the iPads this wasn’t really confusing as iOS 12 was succeeded by iPadOS 13. But for AppleTV the naming became extremely confusing : tvOS 9.0 was introduced almost simultaneously with and only for the 4th generation AppleTV (now called AppleTV HD) in autumn 2015, but the previous versions of AppleTV kept running versions of iOS, just anonymously :

  • Apple TV 1.0 = “Front Row” release = MacOSX “Tiger” 10.4.7tv (for Intel) = build 8N5722 = 20070321 iTV release
  • Apple TV 1.1 = “YouTube” release = 20070720 iTV release
  • Apple TV 2.0 = “Take Two” release = 20080115 iTV release
  • Apple TV 2.0.1 = “Genre” release = 20080328 iTV release
  • Apple TV 2.0.2 = “Network” release = 20080414 iTV release
  • Apple TV 2.1 = “MobileMe” release = 20080709 iTV release
  • Apple TV 2.2 = “HD” release = 20081002 iTV release
  • Apple TV 2.3 = “AirTunes” release = 20081119 iTV release
  • Apple TV 2.3.1 = “No Hax” release = 20090225 iTV release
  • Apple TV 2.4 = “Gesture” release = 20090624 iTV release
  • Apple TV 3.0 = “Genius” release = 20091029 iTV release
  • Apple TV 3.0.1 = “Reprise” release = 20091107 iTV release
  • Apple TV 3.0.2 = “Finale” release = 20100211 iTV release
  • TV release 4.0 = Apple TV 4.0 = iOS 4.1tv = build 8M89 = 20100901 aTV release
  • TV update 4.1 = Apple TV 4.1 = iOS 4.2tv = build 8C150 = 20101122 aTV release
  • TV update 4.1.1 = Apple TV 4.1.1 = iOS 4.2.1tv = build 8C154 = 20101214 aTV release
  • TV update 4.2 = Apple TV 4.2 = iOS 4.3tv = build 8F191m = 20110309 aTV release
  • TV update 4.2.1 = Apple TV 4.2.1 = iOS 4.3tv2 = build 8F202 = 20110322 aTV release
  • TV update 4.2.2 = Apple TV 4.2.2 = iOS 4.3tv3 = build 8F305 = 20110511 aTV release
  • TV update 4.3 = Apple TV 4.3 = iOS 4.3tv4 = build 8F455 = 20110801 aTV release
  • TV update 4.4 = Apple TV 4.4 = iOS 5.0tv = build 9A334v = 20111012 aTV release
  • TV update 4.4.1 = Apple TV 4.4.1 = iOS 5.0tv2 = build 9A335a = 20111017 aTV release
  • TV update 4.4.2 = Apple TV 4.4.2 = iOS 5.0tv3 = build 9A336a = 20111024 aTV release
  • TV update 4.4.3 = Apple TV 4.4.3 = iOS 5.0.1tv = build 9A405l = 20111117 aTV release
  • TV update 4.4.4 = Apple TV 4.4.4 = iOS 5.0.1tv2 = build 9A406a = 20111215 aTV release
  • TV update 5.0 = Apple TV 5.0 = iOS 5.1tv = build 9B179b = 20120307 aTV release
  • TV update 5.0.1 = Apple TV 5.0.1 = iOS 5.1.1tv = build 9B206f = 20120510 aTV release
  • TV update 5.0.2 = Apple TV 5.0.2 = iOS 5.1.1tv2 = build 9B830 = 20120605 aTV release
  • TV update 5.1 = Apple TV 5.1 = iOS 6.0tv = build 10A406E = 20120924 aTV release
  • TV update 5.1.1 = Apple TV 5.1.1 = iOS 6.0.1tv = build 10B831 = 20121129 aTV release
  • TV update 5.2 = Apple TV 5.2 = iOS 6.1tv = build 10B143 = 20130128 aTV release
  • TV update 5.2.1 = Apple TV 5.2.1 = iOS 6.1.3tv = build 10B329a = 20130319 aTV release
  • TV update 5.3 = Apple TV 5.3 = iOS 6.1.4tv = build 10B809 = 20130713 aTV release
  • TV update 6.0 = Apple TV 6.0 = iOS 7.0.2tv = build 11A502 = 20130723 aTV release
  • TV update 6.0.1 = Apple TV 6.0.1 = iOS 7.0.39tv = build 11B511d = 20131024 aTV release
  • TV update 6.0.2a = Apple TV 6.0.2 = iOS 7.0.4tv = build 11B554a = 20131114 aTV release
  • TV update 6.0.2b = Apple TV 6.0.2 = iOS 7.0.5tv = build 11B601 = 20140130 aTV release
  • TV update 6.0.2c = Apple TV 6.0.2 = iOS 7.0.6tv = build 11B651 = 20140221 aTV release
  • TV update 6.1 = Apple TV 6.1 = iOS 7.1tv = build 11D169b = 20140310 aTV release
  • TV update 6.1.1 = Apple TV 6.1.1 = iOS 7.1.1tv = build 11D201c = 20140422 aTV release
  • TV update 6.2 = Apple TV 6.2 = iOS 7.1.2tv = build 11D257c = 20140630 aTV release
  • TV update 6.2.1 = Apple TV 6.2.1 = iOS 7.1.2tv2 = build 11D258 = 20140717a aTV release
  • TV update 7.0 = Apple TV 7.0 = iOS 8.0tv = build 12A365c = 20140717b aTV release
  • TV update 7.0.1 = Apple TV 7.0.1 = iOS 8.1tv = build 12B4410a = 20141020 aTV release
  • TV update 7.0.2 = Apple TV 7.0.2 = iOS 8.1.1tv = build 12B435 = 20141117 aTV release
  • TV update 7.0.3 = Apple TV 7.0.3 = iOS 8.1.3tv = build 12B466 = 20150127 aTV release
  • TV update 7.1 = Apple TV 7.1 = iOS 8.2tv = build 12D508 = 20150309 aTV release
  • TV update 7.2 = Apple TV 7.2 = iOS 8.3tv = build 12F69 = 2015048 aTV release
  • tvOS 9.0 = build 13T396 = 20151029 ATV4 release
    • tvOS 9.0.1 = build 13T402 = 20151109 ATV4 release
    • tvOS 9.1 = build 13U85 = 20151208 ATV4 release
  • tvOS 9.1.1 = build 13U717 = 20160125 ATV4 release
  • TV update 7.2.1 = Apple TV 7.2.1 = iOS 8.4.1tv = build 12H523 = 20160125 aTV release
  • tvOS 9.2 = build 13Y234 = 20160321 ATV4 release
    • tvOS 9.2.1 = build 13Y772 = 20160516 ATV4 release
    • tvOS 9.2.2 = build 13Y825 = 20160718 ATV4 release
  • tvOS 10.0 = build 14T330 = 20160813 ATV4 release
    • tvOS 10.0.1 = build 14U71 = 20161024 ATV4 release
  • tvOS 10.1 = build 14U593 = 20161212 ATV4 release
  • TV update 7.2.2 = Apple TV 7.2.2 = iOS 8.4.2tv = build 12H606 = 20161212 aTV release
  • tvOS 10.2 = build 14W265 = 20170327 ATV4 release
    • tvOS 10.2.1 = build 14W585a = 20170515 ATV4 release
    • tvOS 10.2.2 = build 14W756 = 20170719 ATV4 release
  • tvOS 11.0 = build 15J381 = 20170919 ATV4 release
    • tvOS 11.1
    • tvOS 11.2
    • tvOS 11.2.1
    • tvOS 11.2.5
    • tvOS 11.2.6
    • tvOS 11.3
    • tvOS 11.4
    • tvOS 11.4.1
  • tvOS 12.0 = build 16J364 = 20180917 ATV4 release
    • tvOS 12.0.1
    • tvOS 12.1
    • tvOS 12.1.1
    • tvOS 12.1.2
    • tvOS 12.2
    • tvOS 12.2.1
  • tvOS 12.3 = build 16M153 = 20190513 ATV4 release
  • TV update 7.3 = Apple TV 7.3 = iOS 8.4.2tv = build 12H847 = 20190513 aTV release
  • tvOS 12.4 = build 16M568 = 20190722 ATV4 release
  • TV update 7.3.1 = Apple TV 7.3.1 = iOS 8.4.2tv2 = build 12H864 = 20190722 aTV release
    • tvOS 12.4.1
  • tvOS 13.0 = build 17J586 = 20190924 ATV4 release
  • TV update 7.4 = Apple TV 7.4 = iOS 8.4.3tv = build 12H876 = 20190924 aTV release
    • tvOS 13.2
    • tvOS 13.3
  • tvOS 13.4 = build 17L256 = 20200324 ATV4 release
  • TV update 7.5 = Apple TV 7.5 = iOS 8.4.4tv = build 12H885 = 20200324 aTV release
    • tvOS 13.4.5
    • tvOS 13.4.6
    • tvOS 13.4.8
  • tvOS 14.0 = build 18J386 = 20200916 ATV4 release
  • TV update 7.6 = Apple TV 7.6 (8130) = iOS 8.4.5tv = build 12H903 = 20200916 aTV release
    • tvOS 14.0.1
    • tvOS 14.0.2
    • tvOS 14.2 = build 18K57 = 20201105 ATV4 release
  • tvOS 14.3 = build 18K561 = 20201214 ATV4 release
  • TV update 7.6.2 = Apple TV 7.6.2 (8144) = iOS 8.4.6tv = build 12H914 = 20201214 aTV release
    • tvOS 14.4 = build 18K802 = 20210126 ATV4 release
    • tvOS 14.5

As you can see from the list above, there is no TV update 8.x yet… the version you’ve been reading about online is the “based on iOS 8.4.4”-version, which actually is TV update 7.5

So, if your 3rd generation AppleTV lists it’s OS version as 7.6.2 you already have the latest OS-version available (…at the time of writing this post : mid March 2021)

That’s it !

enjoy 😉

FYI : it’s good to know that there’s a slight hardware difference between the 2012 version and the 2013 version of the 3rd generation AppleTV :

  • A1427 = AppleTV3,1 = 3rd generation AppleTV (2012)
  • A1469 = AppleTV3,2 = 3rd generation AppleTV (2013)

NOTE : the procedure you are mentioning of upgrading or altering the version of the AppleTV OS by connecting the AppleTV to your Mac by USB-cable is a “jailbrake”, which Apple considers “illegal”…

fixed : macOS Big_Sur installer hangs at 95%

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Question :
I just downloaded the new macOS 11 Big_Sur on my Mac mini (2018) and started installing. But even though it said that installing would take about 28 minutes, it’s now about 40 minutes and the installer hangs, the screen is black with just the white Apple-logo and an installer bar that hangs at about 95%.

What can I do ?

 

Answer :

Just wait for about 15 to 20 minutes more, and it might just finish the last 5% of the installing process. If it doesn’t, press the power button on your Mac mini until it shuts down completely. Then, restart your Mac mini by pressing the power button again.

Note : this will probably work for any Mac, but it has been tested only on Mac mini (2018).

That’s it !

enjoy 😉

 

fixed : installing macOS 10.15 Catalina on an unsupported Mac

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Question :

I would like to get all Macs in my network on macOS 10.15 Catalina. I have some older models (like a MacBook Pro 13″ Late 2011, a white MacBook 13″ Late 2008 and a Mac mini Mid 2007) that are officially unsupported.

Is there any option to get macOS 10.15 Catalina running on unsupported Macs ?

 

Answer :

Yes, there is.

It is possible to install macOS 10.15 Catalina on various officially unsupported Macs using the Catalina Patcher by dosdude1.com :

http://dosdude1.com/catalina/

But before you do so, make sure that you :

  1. do not do this on your primary Mac !! as this is unsupported by Apple, do not do this on any Mac that is vital to you for your work or study !! using this software is not entirely hassle-free, only do this on Macs that are your secondary computer !!
  2. have a 16GB USB-stick that you can reformat for this
  3. have a stable internet connection (preferably an Ethernet-cable network connection to an internet modem with a high-speed internet connection)
  4. read this post : fixed : installer error 16GB USB-stick not large enough for 10GB Catalina Patcher
  5. and read this post : fixed : “Convert to APFS” option greyed out in Disk Utility (in Catalina Patcher)
  6. read the additional info on dosdude1.com
  7. follow the instruction video by dosdude1.com
  8. see if your Mac is listed as a ‘Catalina Patcher supported’ Mac before you even consider doing this

Shortlist of ‘Catalina Patcher supported’ Macs (see sosdude1.com for in-depth specs) :

  • any Mac released since 2009 ( iMac / Mac mini / Mac Pro / Xserve / MacBook / MacBook Air / MacBook Pro)
  • all desktop-Macs released in 2008 ( iMac / Mac Pro / Xserve )
  • most laptop-Macs released in 2008 :
    • all MacBook Pro models 2008 and newer
    • any aluminum-MacBook
    • nearly every MacBook Air ( any MacBook Air, except the ‘1st Generation’ / ‘Early 2008’ )
    • only the last generation white-MacBook ( Early 2009 )

…so, in your case :

  • yes, this Catalina Patcher can be used on a Late 2011 MacBook Pro
  • no, this Catalina Patcher cannot be used on a white-MacBook 13″ Late 2008, only on newer white-MacBook models
  • no, this Catalina Patcher cannot be used on a Mid 2007 Mac mini, only on newer Mac mini models

That’s it !

enjoy 😉

 

fixed : new EyeTV 4 (64bit) freezes at startup

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Question :

Since I upgraded to macOS 10.15 Catalina, I had to buy the new version of my beloved EyeTV app. So after buying the all new EyeTV 4 (64bit) at Geniatech (who took over EyeTV from Elgato) I installed the app, but whenever I try to run it, I get an “Application not responding” error. I have tried reinstalling the app, but that doesn’t help. I’ve also tried to download and install a newer version, but that doesn’t help either. Deleting the preferences (using the EyeTVreporter.app) doesn’t help either. Even uninstalling EyeTV and all associated files completely (using the EyeTVreporter.app) and then reinstalling doesn’t fix this either…

This is so strange, because EyeTV 4 Beta was running fine on this same Mac…

What can I do ?

 

Solution :

The problem is not in EyeTV, it’s in the new extremely strict security and privacy settings that are new to macOS 10.15 Catalina.

To fix this, do this :

  • quit the EyeTV app by clicking on it’s icon in the Dock while pressing the ALT-key on your keyboard
  • in the popup menu, the regular ‘Quit’ option will now turn into ‘Force Quit’
  • click on ‘Force Quit’ and make sure EyeTV app is quit (so there is no longer a black dot below it’s icon in the Dock)
  • click on the Apple-icon in the top menu bar of your screen
  • from the pulldown menu select System Preferences
  • make sure you are in the System Preferences window (main window), if not, click the  ‘dots in a grid’-button in the top menu bar of the window
  • in the System Preferences window, click on Security & Privacy (iron Home icon with circular dial on it)
  • in the Security & Privacy window, click on the ‘Privacy’ tab
  • in list on the left, click on ‘Files and Folders’
  • in the list that now appears on the right, scroll down to EyeTV and put a checkmark at ‘Documents Folder’
  • if you get a popup warning “EyeTV will not have access to files in your documents folder until it is quit” click the “Quit Now”-button
  • then close the System Preferences window
  • and restart the EyeTV 64bit app

That’s it !

enjoy 😉

fixed : which version of Java do I have ?

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Question :

I would like to know which version of Java I have installed on my Mac, since the software I want to use will only run on Java 7 or higher.

How can I check (and update) ?

 

Answer :

Java is a free software platform which is operation system independent (so Mac & PC) created and maintained by Oracle. Despite it always having been a very reliable way of making cross platform games & applications, Apple has restricted the use of Java to ‘only when needed’ by default in the latest versions of OSX and macOS, because of the security risks involved in using Java and similar software that can run autonomously on your Mac next to macOS.

To find out which version of Java you have installed, do the online check that’s on this official website :

https://java.com/en/download/installed.jsp

Just follow the instructions given and the result of the check will be shown : you will either have the latest version installed, or you won’t… in that case update instructions will guide you to getting the latest version available for your Mac.

enjoy 😉