Category Archives: iOS & iPadOS (iPhone iPad etc.)

fixed : where did the “Personal Hotspot”-option go in iOS 10 ?

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Question :

I just upgraded the iOS 10 on my iPhone, but now the Personal Hotspot option that I need to connect my MacBook to my iPhone’s mobile internet connection has vanished from my Settings… it used to be listed right below the Mobile Data setting, but now it’s gone…

What is wrong ? Where did it go ?

Answer :

For some unknown reason the update of iOS 10 seems to hide the Personal Hotspot option… it’s still there, but you have to dig a little deeper to get to it now…

Here’s how to get it back :

  • on your iPhone, go to Settings –> Mobile Data –> Personal Hotspot
  • now, if you switch it on there, it will work like before, and it will re-appear in the (first window) of Settings, directly below Mobile Data

It’s that simple, but it surely isn’t obvious…

enjoy !

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fixed : delete hacked Pokémon GO (TuTu-hack) from iPhone

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Question :

My children have downloaded and installed a hacked version of Pokémon GO on their iPhone using the TuTuHelper-hack.

Now we want to uninstall, but that doesn’t seem to work when we do it the standard way (by deleting the app-icon by pressing on it until the X-badge appears and then clicking that)… What can we do ?

Answer :

TuTuHelper was installed as a developer trail-app using a developer certificate. The hacked version of Pokémon GO was installed subsequently as another developer trail-app using another developer certificate.

You shouldn’t install developer certificates from any developer that you can’t 100% trust, as you are granting that developer permission to access your iPhone’s (or iPad’s) data… and worst case scenario is that that is far more than you’ve bargained for…

To uninstall both of them, do this :

  • on your iPhone, go to Settings –> General –> Profiles & Devices –> CompanyApps
  • there, click on “Wuxi Suntech Power Co.,…” and in the next screen, click on “Delete app” to delete “TuTu Helper”
  • Note : if you do not see the “Delete App” option appearing, you have to temporarily lift the ban on deleting apps you have set in Settings –> General –> Restrictions and try again
  • next, click on “Jin Brand Co., Ltd.” and in the next screen, click on “Delete app” to delete “Pokémon GO” (the hacked version)
  • if you want to make sure your children will not reinstall hacked apps like that again, go to Settings –> General –> Restrictions and set a ban there on “Installing apps” (and preferably on “Deleting apps” also)
  • then restart the iPhone by pressing the physical Home-Button (front) and ON/OFF-Button (top or right) simultaneously until the screen goes completely black and the Apple logo reappears

That’s is !

enjoy 😉

fixed : black screen when trying to take a photo in iOS

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Question :

Lately, whenever I try to take a photo with my iPhone, all I get is a black screen.

I am using the pre-installed Camera-app in iOS.

How can I get this fixed ?

 

Answer :

There are two known software causes for this ‘black screen’-issue (so apart from hardware problems like broken iPhones) :

solution  #1 :

If you have just used your camera in another app (e.g. WhatsApp) and you then switched to the  standard iOS Camera.app, you might run into a black screen because the camera is still being claimed by the previous app…

The fix for this is easy : close down the iOS Camera.app and the other app that was using your camera, then re-open the iOS Camera.app ; to do so :

  1. double-clicking on the Menu-button below the screen (in the next view you’ll be able to browse through windows of all open apps)
  2. close all apps that are using your iPhone’s camera (by swiping the windows of those apps you want to close upward)
  3. then return to normal view by clicking the Menu-button once
  4. and when done, re-open the iOS Camera-app

solution #2 :

The black screen issue in Camera.app has been reported as a bug in earlier versions of iOS 9, so fixing it is simply done by updating your iPhone to the latest version of iOS 9 (or iOS 10).

To do so :

  1. on your iPhone, go to Settings –> General –> Software Update
  2. you will most likely see that you don’t have the latest version of iOS
  3. activate the update to the latest version of iOS

…that’s it 😉

enjoy !

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BEWARE ! : these dangerous USB chargers are prohibited by Dutch authorities immediately

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BEWARE !

This spring (2016), Dutch authorities have tested 230V USB chargers for electronic devices like iPhones and iPads. And the results are alarming : of the 41 chargers tested, 10 have tested ‘high risk of fire, explosion and injury’ (most of these were cheap unbranded USB-chargers) and another 14 have tested ‘dangerous because of missing safety documentation’ (these even included USB-chargers by Sony, Samsung, Huawei and Nokia). All these 24 USB-chargers have been banned from the Dutch market immediately, and selling these is now prohibited.

PLEASE BEWARE !

As you may already have purchased one of these dangerous USB-chargers, be sure to check the list below and compare with the USB-chargers within your household. If you find one, stop using it immediately !

The full list [with pictures] of USB-chargers tested can be found here (Google-translated into English) :

https://translate.google.com/translate?hl=en&sl=nl&tl=en&u=https%3A%2F%2Fwww.inspectieresultaten.nvwa.nl%2Fproductonderzoek%2Fusb-laders%3Fsort_bef_combine%3Dweight%2BDESC

GREEN label = tested okay (no safety risk)

YELLOW label = dangerous because of missing documentation (safety risk)

RED label = hazardous (high safety risk)

 

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fixed : how to charge Xiaomi Mi Band Pulse ?

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Question :

The Xiaomi Mi Band Pulse seems a great product, but I can’t get it to work.
It seems to come straight from Asia, as the user manual is in Chinese only.
Luckily scanning the QR-code that’s in de manual downloaded the Mi Fit-app, and since the app is in English figuring out how it works was easy.

Only problem was that the app doesn’t include directions on knowing how to charge and when the battery is full…

…the battery pre-charge it came with lasted for less than an hour, so it turned out that the first thing I have to do is charge it…

How do I know ? How can I check ?

 

Answer :

The Xiaomi Mi Band Pulse (a.k.a. Xiaomi Mi Band 1S) is a very high-value-for-money activity tracker indeed. It’s not an extremely accurate top-quality activity monitor, sleep monitor or heart rate monitor, but at this moment it can be considered as the best low-budget activity tracker for people who would normally use the iOS Health app because they want to stimulate themselves into moving or exercising more and want to keep track of their activity during swimming, sporting, exercising and sleeping, even when they can’t keep their iPhones with them.

Secret Trick #1 : Charging :

  • just take the sensor from the bracelet
  • put it in the USB-charging cable the right way round
  • hook it up to a powered USB-port or charger (not included)
  • wait for all 3 leds to light up continuously

Secret Trick #2 : The Missing Manual :

Secret Trick #3 : resetting the Mi Band Pulse / Mi Band 1S :

Secret Trick #4 : try the continuous heart rate app also :

Secret Trick #5 : use it with the iOS Health app also :

  • install the Mi Fit app first and make sure it works with your iPhone
  • then, open the Health app on your iPhone
  • in the Dashboard screen, click on the “Sources” button on the bottom side
  • on the next page click on “Mi Fit”
  • then on the next page choose which data you want to sync between Health app and Mi Fit app
  • then click “Health Data” at the bottom, next to “Sources”
  • then repeat the following for each type of data you want to exchange between the Mi Fit app and Health app :
    • for Sleep Analysis sharing, choose “Sleep” –> “Sleep Analysis” –> “Show on Dashboard” & “Share Data” –> “DATA SOURCES: Mi Fit” –> delete any individual data that you don’t want taken into account
    • for Weight sharing, choose “Body Measurements” –> “Weight” –> “Show on Dashboard” & “Share Data” –> “DATA SOURCES: Mi Fit” –> delete any individual data that you don’t want taken into account
    • for Heart Rate sharing, choose “Vitals” –> “Heart Rate” –> “Show on Dashboard” & “Share Data” –> “DATA SOURCES: Mi Fit” –> delete any individual data that you don’t want taken into account

That’s it 😉

enjoy !

Note/update : there seems to be a German language unofficial manual for the similar Mi Band (so not the Mi Band S1 Pulse), that you can get here :

Xiaomi Mi Band – Anleitung, Tipps & Tricks – das inoffizielle Handbuch

A preview excerpt of this book (which might give you some answers also) can be found here :

Google Books preview – Xiaomi Mi Band – Anleitung, Tipps & Tricks – das inoffizielle Handbuch

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fixed : Xiaomi Mi Band Pulse seems bricked or broken

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Question :

As I was fiddling with connecting to a bluetooth speaker, the connection to my Xiaomi Mi Band Pulse suddenly vanished. Even though my iPhone can still see the Mi Band, but it says “Can’t connect to band” and on manual retry connection cannot be established due to a time-out error. In Bluetooth Preferences the Mi Band is visible, but not connected, and on manual retry I also get no connection due to a time-out error.

Is my Mi Band bricked or broken ? If not, what is the right way to reconnect my Mi Band to my iPhone ?

 

Answer :

You are probably in luck as even when your Mi Band seems bricked or broken, is most of the time just hangs and can be fixed doing a reset.

The reset & reconnect procedure in short :

  • switch-off Bluetooth
  • reset the Mi Band
  • reboot your iPhone
  • switch-on Bluetooth
  • reconnect via Bluetooth

That probably isn’t enough info, so here’s a step-by-step walk-through :

  • on your iPhone, swipe-up from the bottom of the screen to get the ‘underwater’ Settings pull-up panel
  • click on the Bluetooth-icon in a white circle, which will then turn grey, indicating Bluetooth is OFF
  • now take the sensor-pod of the Mi Band Pulse out of the bracelet and put it in the refrigerator (yes, the one in your kitchen, but not in the freezer)
  • leave it there for at least one hour (officially that should be at least 4 hours, but experience shows that only one hour will also do most of the time…)
  • first, do a reboot of your iPhone by pressing the MENU- and ON/OFF-buttons at the same time until the screen goes black and a white Apple-logo is displayed [ NOTE : for some iPhones the reboot procedure (a.k.a. “hard reset”) is slightly different ; more info can be found here ]
  • when the iPhone comes back up, type your access code to unlock your iPhone
  • then swipe-up from the bottom of the screen, and in the pull-up Settings panel, click on the Bluetooth-icon in a grey circle, which will then turen white, indicating Bluetooth is ON
  • and open the MiFit-app on your iPhone
  • then, take the Mi Band sensor-pod out of the fridge and plug it in the Mi Band-charger cable and put the USB-end into a USB power adapter (a powered USB-port will also do most of the time)
  • now be quick : only during the blinking of a LED on the Mi Band sensor-pod you have the opportunity to reconnect !
  • while the LED blinks, in the Mi Fit-app, in the Status view, click on reconnect to re-establish the Bluetooth-connection between Mi Band and iPhone
  • if all orange-collored texts are gone from the Mi Fit-app, you have successfully reconnected, if not : just unplug & replug the Mi Band sensor-pod, try again and make sure you act quickly
  • everything should now work properly ; enjoy !

If you can’t get it to work using the above procedure, just try again. And if that still doesn’t help after several tries, try these versions of the procedure, in this order :

  1. try again, without putting the Mi Band sensor-pod in the refrigerator
  2. try again, exactly as described (so including the refrigerator procedure)
  3. try again, now keeping the Mi Band sensor-pod in the fridge for at least 4 hours
  4. try again, now keeping the Mi Band sensor-pod in the fridge overnight
  5. try again, but start with deleting the MiFit-app from your iPhone, and reinstall it after reboot
  6. try again, exactly as described

You probably have things up and running by then, but if you’ve done all this and it still doesn’t work, your Mi Band sensor-pod is probably broken and you should contact your reseller for a replacement…

Good Luck & enjoy !

 

Note/update : there seems to be a German language unofficial manual for the similar Mi Band (so not the Mi Band S1 Pulse), that you can get here :

Xiaomi Mi Band – Anleitung, Tipps & Tricks – das inoffizielle Handbuch

A preview excerpt of this book (which might give you some answers also) can be found here :

Google Books preview – Xiaomi Mi Band – Anleitung, Tipps & Tricks – das inoffizielle Handbuch

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fixed : how to Block Caller on iPhone ?

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Question :

Today I got called by someone who I don’t want to call me on my iPhone. Is there any way to block a caller on my iPhone ?

 

Answer :

Yes, there is.

To block a caller that just called you on your iPhone, do this :

  • click on your iPhone, click on the “Phone”-icon
  • then make sure you are in the “Recents”-tab
  • then click on the “i-in-a-circle”/”info”-icon that’s right next to the phone number (or name) you want to block
  • now make sure you don’t touch anything, but scroll down (or rather “swipe up”) towards the usually invisible bottom part of the page…
  • then, at the bottom, you will see “Block this Caller”… click on it
  • a popup will appear, there, click on “Block Contact”
  • now this caller (or rather this phone no.) won’t be able to call you any longer on your iPhone

that’s it !

enjoy 😉

Note : If you’re having second thoughts and you want to Unblock someone who you have previously blocked, just redo the same procedure as lined out above

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