fixed : old hard reset procedure doesn’t work on new iPhones with finger scan

Question :

I just encountered an error (or bug) in iOS forcing me to do a hard reset on my iPhone, but when I try the good-old reset-procedure by pressing both the MENU- and POWER-button simultaneously, there’s no reset… just a click-sound and a screenshot photo being taken…

What’s going on ?

 

Answer :

For all iPhones (and iPads) that still have the MENU-button (*) without fingerscan [ so all iPhones up until and including the iPhone 5 and 5c ], the procedure for a hard reset is :

  • make sure you have the PIN-code of your SIM-card at hand
  • press and hold the MENU- and POWER-buttons (*) of your iPhone/iPad simultaneously until the entire screen turns black and the Apple logo reappears
  • then release both buttons and wait for the screen to go back to normal
  • and when asked, enter the PIN-code to unlock your SIM-card

…that’s it

For all iPhones that have the new fingerscanning MENU-button (*) [ so all iPhones starting from the iPhone 5s and iPhone 6 and newer ], the above procedure does no longer work, so there is a new procedure for a hard reset :

  • make sure you have the PIN-code of your SIM-card at hand
  • press and hold the POWER-button (*) until the screen goes fuzzy and the ‘slide to power off’-slider appears
  • then release the POWER-button and slide the slider to the right to turn the iPhone off
  • wait for the screen to go black
  • then press and hold the POWER-button until the Apple logo (re)appears
  • then release the POWER-button and wait for the screen to go back to normal
  • and when asked, enter the PIN-code to unlock your SIM-card

UPDATE : since iOS 9.3 the ‘old’ procedure for a hard reset was re-introduced as an extra for the newer fingerscanning iPhones, so these can now also be reset by simultaneously pressing & holding the MENU- and POWER-buttons 

…that’s it

(*) the MENU-button is the button that is on the front side of your iPhone or iPad just below the screen :

  • on iPhones up until the iPhone 5 and 5c, the MENU-button has a ’rounded square’ icon on it
  • on iPhone 5s, iPhone 6 and newer, the MENU-button has no printing on it, but it has an (invisible) fingerscanning-sensor inside

…the POWER-button is the button that is used to turn the iPhone/iPad screen ON and OFF :

  • on iPhones up until the iPhone 5c and 5s, the POWER-button is on the top-side of the iPhone (just like it is on iPads)
  • on iPhone 6 and newer, the POWER-button is on the right-side of the iPhone

Donate Button (MacManusNL)

fixed : no audio on iPhone, just an annoying beeping noise

Question :

Today the output-sound of my new iPhone 6s turned into complete noise. No matter which app I use, be it YouTube, iTunes Music or online TV, all sound is reduced to an alternating beep-sound. I can turn the volume down (or up), but it doesn’t go away, no matter what I try…

What can I do ?

 

Answer :

Regardless of the exact cause of the error you run into… your best option when encountering weird behavior of your iOS-device (iPhone/iPad) is to do a reset.

For your audio-problem this is tested and proven to work also.

For the iPhone 6s the reset-procedure is a little different from the one used on previous iPhones (*) :

  • make sure you have the PIN-code of your SIM-card at hand
  • press and hold the POWER-button until the screen goes fuzzy and the ‘slide to power off’-slider appears
  • then release the POWER-button and slide the slider to the right to turn the iPhone off
  • wait for the screen to go black
  • then press and hold the POWER-button until the Apple logo (re)appears
  • then release the POWER-button and wait for the screen to go back to normal
  • and when asked, enter the PIN-code to unlock your SIM-card

…that’s it

😉

 

On previous iPhones the reset-procedure is :

  • make sure you have the PIN-code of your SIM-card at hand
  • press and hold the MENU- and POWER-buttons of your iPhone/iPad simultaneously until the entire screen turns black and the Apple logo reappears
  • then release both buttons and wait for the screen to go back to normal
  • and when asked, enter the PIN-code to unlock your SIM-card

…that’s it

enjoy !

Donate Button (MacManusNL)

 

fixed : transfer “on my iPhone” notes to iCloud

Question :

I have notes on my iPhone (in the iOS Notes app), that I was expecting to show up on my Mac also (in the OSX Notes app) since I have both of them connected to iCloud, but only half of my notes seem to sync…

How can I get all of them to sync via iCloud ?

Answer :

When you are using iOS 7 (or iOS 8) and OSX 10.9 Mavericks (or OSX 10.10 Yosemite), you might have multiple accounts that are syncing their notes to Notes, not only through iCloud, but though other IMAP eMail-accounts as well…

Your best option probably is to transfer all your notes to iCloud and then only use iCloud to sync notes…

Here’s how to do that :

1- on your iPhone (or iPad) open the Notes app, and click on “Accounts” ; in the next window you’ll see multiple accounts listed

2- then, on your Mac, open the Notes app, and go to View –> Show Folders List ; if you click that, a menu pane called “All Notes” will open at the left of the Notes-window ; check to see if all those accounts match the ones listed on your iPhone

3- if they match, proceed to step 4 ; if not, go to Notes –> Accounts, and the  “Internet Accounts” window from the System Preferences will open ; there, select the (eMail-) accounts of the missing accounts, an click them ; in the next window, make sure there’s a checkmark at “Notes” for each desired account

4- then, in the Notes.app in OSX, select each non-iCloud account from the menu on the left and click on “Notes” ; if any notes are listed there, select one of them and then type the CMD+A key-combo to select all of them and type the CMD+C key-combo to copy all

5- then, go to the iCloud Notes, and type the CMD+V key-combo to transfer these notes to iCloud

6- repeat this copy process for all accounts listed, until all notes are copied to iCloud

7- only when you’ve double-checked that all notes are now in iCloud (also), delete the ones in the other accounts (and/or disable the accounts on your Mac)

8- then, on your iPhone (where the Accounts pages of the Notes.app is still open), select “On My iPhone” and on the next page, click each note to open the note, and copy it into a new note (to do so, go to iCloud –> Notes ; then create a new note  by clicking the +-button, and copy the info that new note) ; repeat this until all notes are now visible in iCloud –> Notes

9- Now, check on your Mac and iPhone, to make sure that all messages are now in the iCloud account

that should be it…

enjoy !