fixed : wake MacBook from deep sleep

Posted on 05-12-2013 by MacManus.nl

Question :

Whenever I think I am only closing the lid on my MacBook for a few minutes, but get distracted and end up not turning back to it for about an hour, my MacBook seems to have fallen into deep sleep. Then nothing seems to help to get it ‘back to life’, and even though the battery is still indicating about ‘half full’, the usual click on the SPACE-bar doesn’t help, and neither does typing any key or key-combo on the keyboard…

My MacBook’s sleep is actually so deep my wife calls it ‘hibernation’, and my children call it ‘zombie Mac’…

So I always end up either taking out the battery to completely restart my MacBook or keeping the power-button pressed until it finally restarts…

Isn’t there any other way to wake my MacBook from deep sleep ?

Answer :

Yes, there is.

The solution you have been so near to the simplest solution, but you didn’t recognize it…

Instead of keeping the power-button pressed, you should just press the power-button for one quick second…

…that’s is. Then your MacBook will slowly wake from deep sleep… it will first show a faded white-ish screen with a progress bar… and if that’s finished loading, your MacBook (Pro) will be right back were you left off…

fixed : use unsupported scanner in OSX 10.9 Mavericks

Posted on 28-11-2013 by MacManus.nl

UPDATE : if you are running OSX 10.10 Yosemite, check out the updated version of this post here

——————————-

Question :

I have a Canon CanoScan LiDE 20 that used to work perfectly in MacOSX 10.6 Snow Leopard. But now I’ve bought a new Mac which runs OSX 10.9 Mavericks, I can’t seem to install it, since Canon doesn’t update the drivers anymore.

What can I do ?

Answer :

In OSX 10.7 Lion, 10.8 Mountain Lion and 10.9 Mavericks, any TWAIN-supporting scanner can be used without any additional software.

A list of supported scanners for OSX 10.9 Mavericks can be found here.

Here’s a quick step-by-step instruction :

– connect your scanner directly to your Mac using a USB-cable

– open the System Preferences

– then click on “Print & Scan”

– then, just below in the list of printers on the left, click on the “+”-sign

– that will bring up the “Add”-window, which enables you to add a new printer or scanner

– if your scanner is TWAIN-supporting, it will show up there, and you just need to select it and click on the “Add”-button

– then it will be listed in the previous (“Print & Scan”) System Preferences window, and if you select it (and you put a piece of paper or a photo in the scanner), a Scanning Preview window will show up, allowing you to scan your document to file or eMail or something else…

but…

…some for some printers, like the Canon CanoScan LiDE 20 and LiDE 30, the TWAIN-drivers are not included in OSX. In that case, you will need to install some generic (FREE) TWAIN-drivers :

– for OSX 10.9 Mavericks, download and install these files (in this same order) and restart your Mac after doing so, then your scanner will also show up in the “Print & Scan” System Preferences :

libusb.pkg.tar.gz

sane-backends.pkg.tar.gz

SANE-Preference-Pane.pkg.tar.gz

TWAIN-SANE-Interface.pkg.tar.gz

– for OSX 10.8 Mountain Lion, download and install these files (in this same order) and restart your Mac after doing so, then your scanner will also show up in the “Print & Scan” System Preferences :

libusb.pkg.tar.gz

sane-backends.pkg.tar.gz

SANE-Preference-Pane.pkg.tar.gz

TWAIN-SANE-Interface.pkg.tar.gz

– for MacOSX 10.7 Lion, download and install these files (in this same order) and restart your Mac after doing so, then your scanner will also show up in the “Print & Scan” System Preferences :

libusb.pkg.tar.gz

sane-backends.pkg.tar.gz

SANE-Preference-Pane.pkg.tar.gz

TWAIN-SANE-Interface.pkg.tar.gz

– if these files do not turn into regular .pkg-files when you click on them, you need unTAR-software like this :

The Unarchiver

– if you get an error-message telling you you can’t install this software (these drivers) since the are not from Apple-appoved developers, you need to :

– open the System Preferences

– then click on “Security & Privacy”

– then make sure the “General”-tab is selected

– click the padlock in the lower left corner and provide an Administrator name & password to unlock the padlock

– then at “Allow applications downloaded from:” select “Anywhere”

– and exit the System Preferences to make this setting stick

Note #1 :

TWAIN-supporting drivers (like SANE and the ones that come with OSX) will enable you to directly scan from within various applications like Photoshop, MS Word, GraphicConverter, OmniPage and OSX’s built-in Image Capture. [ please also read Note #7 and #8 for more tips on this ! ]

Note #2 :

when using the SANE drivers, you will probably not be able to use the ‘one click’-buttons that are on the scanner itself…

Note #3 :

if your scanner lets you scan the first time, but after shut-down and restart scanning seems impossible because OSX can’t find the scanner, just plug-out the scanner’s USB-cable and plug it back in and everything should work again…

Note #4 :

if the “Scan”-button remains grayed-out, make sure that you have selected an area to scan… (put differently : if “Selection:” is set to “Off”, you will need to select an area to scan before the “Scan”-button will be ready to use…)

Note #5 :

if you get a distorted scan when scanning in landscape view (or any other rotated view), just scan normally in portrait view and rotate the scanned image afterwards (in Preview app or another image editing program, like Photoshop or Graphic Converter)

Note #6 :

if you are not able to scan as a JPEG (.jpg-flie), just scan as a TIFF (.tif-file) and convert the scanned image afterwards (in Preview app or another image editing program, like Photoshop or Graphic Converter)

Note #7 :

if your scanner doesn’t show up in Image Capture (especially in OSX 10.9 Mavericks), use this workaround :

go to System Prefecences –> Printers & Scanners –> [your scanner] –> Scan –> Open Scanner

Note #8 :

if your scanner doesn’t show up in Photoshop (especially in OSX 10.9 Mavericks), try this workaround :

go to Applications –> Adobe Photoshop CS# –> Adobe Photoshop CS# –> type “CMD” + “i” key-combo (on your keyboard) –> (in the Get Info window) select “Open in 32 bit mode” and exit Get Info

then open Adobe Photoshop (CS#-version) –> File –> Import –> SANE

Note #9 :

another option that might just work to get SANE drivers to connect with ImageCapture and Photoshop (especially if you have an older CANON scanner) is (re)installing the TWAINbrigde.app that Jan Egil has ready for download on his website.

Credits :

Matias Ellert and the Open Source developers of the SANE project

…and a special thanks to Mónica, Jorge Blasio, torrealta, dencho, BobD and Jan Egil for Note #7, #8 and #9 ! [see comments below]

If you encounter any problems with these SANE drivers for OSX, try contacting Mattias Ellert directly as indicated here.

If you want to un-install the TWAIN SANE drivers, either use an un-installer application like AppCleaner or follow the instructions for manual un-install as outlined in Mattias Ellert’s FAQ (last question & answer).

tip : which scanners are compatible with OSX 10.9 Mavericks ?

Posted on 04-11-2013 by MacManus.nl

Question :

Which scanners will work with OSX 10.9 Mavericks ?

Answer :

Just like with previous versions of MacOSX, the built-in compatibility with older scanners is rather low…

…in the specs of OSX 10.9 Mavericks there isn’t any indication of extended scanner support, so it is expected that “wireless scanning” (over WiFi/AirPort) isn’t supported either, just as was the case (or should I say “problem”) in previous versions of MacOSX…

Apple hasn’t published a list of pre-installed scanner-drivers either, so there’s nothing official on this…

…there is however, a (very short) list of supported scanners pre-installed in OSX 10.9 Mavericks itself :

CanoScan 5600F find it in the US, UK or Germany
CanoScan 9000F find it in the US, UK or Germany
CanoScan LiDE 100 find it in the US or Germany
CanoScan LiDE 110 find it in the US, UK or Germany
CanoScan LiDE 200 find it in the US, UK or Germany
CanoScan LiDE 210 find it in the US, UK or Germany
CanoScan LiDE 700F find it in the US, UK or Germany

This list can be found in :

/Library/Printers/Canon/IJScanner/Resources/CIJIcons

…strangely, there are no such icons installed for scanners from other brands like EPSON and HP… so support for those scanners is either not included (yet) or left up to the individual manufacturers…

NOTE #1 : in MacOSX 10.7 Lion, OSX 10.8 Mountain Lion and OSX 10.9 Mavericks scanner-compatibilty can be extended by installing the SANE-scannerdrivers, as outlined here.

NOTE #2 : if you are a professional and/or heavy user, you could also try using the SilverFast 8 scanner-suite, which adds support for these scanners to OSX 10.9 Mavericks (since even the cheapest version, SilverFast SE 8, will cost you €50, this only is a relevant solution for professional and/or heavy users…)

fixed : all eMails missing from Inbox in OSX Mail.app

Posted on 15-10-2013 by MacManus.nl

Question :

I’ve just setup a new eMail-account, and everything looks okay, but even though the account’s Inbox-icon in OSX Mail.app shows the correct number of unread eMails in a badge next to it, nothing shows when I open the mailbox…

…it’s completely empty

What’s wrong ?

Answer :

This is a bug in Mail.app

This has been fixed in the update to OSX 10.8.5, so if you are running OSX 10.8 “Mountain Lion”, update to OSX 10.8.5 and all should be okay 😉

If you’re running MacOSX 10.7 “Lion”, don’t bother upgrading to OSX 10.8.5 “Mountain Lion”, since OSX 10.9 “Mavericks” is due to arrive within weeks…

…your best option is to fix this manually (until you update to OSX 10.9 “Mavericks”) :

1- quit Mail.app

2- go to Applications –> Utilities –> Disk Utility, and run that application

3- in Disk Utility, select your “Macintosh HD” (or whatever you’ve renamed it) partition from the list on the left, then select the tab labelled “First Aid” and click on the “Repair Disk Permissions”-button

4- just wait, and when the Repair-process is complete, exit Disk Utility

5- open Mail.app again, and select your troubled Inbox again, now everything should be okay 😉

…if not : repeat steps 1 to 5 and include a complete Restart of your Mac inbetween step 4 and step 5

That’s it !

😉

fixed : set IMAP eMail for Hotmail.com, Live.com and Outlook.com in MacOSX Mail.app

Posted on 15-10-2013 by MacManus.nl

Question :

I’ve always though it was extremely annoying that Microsoft only allowed POP eMail for Hotmail.com for MacOSX, but I kept my Hotmail-account alive for al these years since I actually liked it, even after I switched to Mac…

Recently I heard that Microsoft is finally allowing IMAP access to Hotmail.com eMail, but I can’t figure out how to set it up on my Mac…

Can you please help ?

Answer :

Yes, you’re correct : IMAP eMail has finally come to Hotmail.com, Live.com and Outlook.com eMail.

Setting it up in MacOSX is not as straight forward as one might have hoped however…

The tricky part is that MacOSX will automatically set-up a POP-account if you are setting up a new account in Mail.app using a Hotmail.com, Live.com or Outlook.com eMail-address.

note : instructions for setting-up Hotmail/Live/Outlook-eMail on iPhone/iPad can be found here.

That being said…

If you follow these steps, you will be able to succeed anyway :

( if you are on OSX 10.9 Mavericks, read this first )

1- in OSX Mail.app, go to Preferences, then to Accounts and (if you have one) select your current POP-setup for Hotmail/Live/Outlook from the list, then go to the Account Information tab, and there un-check the “Enable this account” option

2- then use the Plus-button (bottom left) to add a new account

3- in the pulldown-window “Add Account” that appears, fill in your Full Name, type a fake eMail address ( e.g. nobody@blabla.com ) and leave the Password blank, then click on Create

4- in the next window, set the Account Type to “Exchange IMAP” (only if you don’t have that option choose “IMAP”) and use the following info, depending on what eMail-address you have :

for Hotmail.com-eMail, use :

Description : Hotmail IMAP ( or if you perfer your eMail-address, make sure to add “IMAP” or something like that to it, else it will conflict with your previously set-up Hotmail POP )

Incoming Mail Server : imap-mail.outlook.com [ will automatically select Port 993 ]

User Name : username@hotmail.com [ replace “username” by your own username ]

Password : ••••• [ your Hotmail-password ]

Outlook Web Access Server : m.hotmail.com

for Live.com-eMail, use :

Description : Live.com IMAP ( or if you perfer your eMail-address, make sure to add “IMAP” or something like that to it, else it will conflict with your previously set-up Live.com POP )

Incoming Mail Server : imap-mail.outlook.com [ will automatically select Port 993 ]

User Name : username@live.com [ replace “username” by your own username ]

Password : ••••• [ your Live.com-password ]

Outlook Web Access Server : m.live.com

for Outlook.com-eMail, use :

Description : Outlook IMAP ( or if you perfer your eMail-address, make sure to add “IMAP” or something like that to it, else it will conflict with your previously set-up Live.com POP )

Incoming Mail Server : imap-mail.outlook.com [ will automatically select Port 993 ]

User Name : username@outlook.com [ replace “username” by your own username ]

Password : ••••• [ your Outlook.com-password ]

Outlook Web Access Server : m.outlook.com

5- then click “Continue”, and if you get an error-message, just click “Continue” again

6- in the next window put a check-mark in front of “Use SSL”, set Authentication to “Password” and click “Continue” again

7- in the next window, use these settings :

for Hotmail.com-eMail, use :

Description : Hotmail SMTP ( or anything you like )

Outgoing Mail Server : smtp.live.com [ will automatically select Port 25 or Port 465 ]

you can check “Use only this server”, but it’s not obligatory

do check “Use Authentication”

User Name : username@hotmail.com [ replace “username” by your own username ]

Password : ••••• [ your Hotmail.com-password ]

for Live.com-eMail, use :

Description : Live.com SMTP ( or anything you like )

Outgoing Mail Server : smtp.live.com [ will automatically select Port 25 or Port 465 ]

you can check “Use only this server”, but it’s not obligatory

do check “Use Authentication”

User Name : username@live.com [ replace “username” by your own username ]

Password : ••••• [ your Live.com-password ]

for Outlook.com-eMail, use :

Description : Outlook SMTP ( or anything you like )

Outgoing Mail Server : smtp-mail.outlook.com [ will automatically select Port 587 ]

you can check “Use only this server, but it’s not obligatory

do check “Use Authentication”

User Name : username@outlook.com [ replace “username” by your own username ]

Password : ••••• [ your Outlook.com-password ]

8- then click “Continue” and if you get an error message, just click “Continue” again

9- in the next window, put a check-mark at “Use SSL”, select Authentication “Password” ( or “External (TSL client Certificate)” if you happen to have that ), and click “Continue”

10- in the next window, put a check-mark at “Take account online” and click on “Create”

11- then, back in Mail.app’s Prefecences, under Accounts, select your newly created eMail-account and click on the “Account Information”-tab and re-type your correct eMail-address in “Email Address:” (replacing the nobody@blabla.com you had originally entered) and check if all settings are as they need to be according to the above

12- then exit the Mail.app Prefecences (click the red button upper left) and click “Save” when the “Save changes” pulldown window appears

13- now, back in Mail.app itself (if you do not see the normal Mail window, go to File –> New Viewer Window), you will see the new Hotmail/Live/Outlook account has appeared, and it is looking for your old & new eMails on the Hotmail/Live/Outlook-mail servers

…most people will have lots of old eMails to import, so this might take some time (don’t be surprised if this takes 15, 20 or maybe even 30 minutes…)

14- if the import of the old & new eMails from the Hotmail/Live/Outlook-mail servers is complete, they will appear in the Inbox window and you’re done…

Congratulations !

…if you do not see your old & new eMails appearing, but you do see an “Unread eMails”-number next to the name of the Hotmail/Live/Outlook-inbox in the listing on the left, you have run into a bug in Mail.app that was only recently solved in OSX 10.8.5

to manually solve this problem, quit Mail.app, open Disk Utility (from the Applications –> Utilities folder), run “Repair Disk Permissions” on your Hard Drive’s main partition and when that’s finished, re-open Mail.app and all should be solved

Enjoy !

fixed : AirDrop from Mac to iPhone/iPad

Posted on 26-09-2013 by MacManus.nl

Question :

I’ve just installed iOS 7 on my iPhone 5, and since I was reading about AirDrop being one of the new features, I immediately thought of using AirDrop to get this picture I just made onto my iPhone…

But when I turn on AirDrop on both my Mac and my iPhone, they can’t seem to see each other…

Is there any way to get this to work ?

Answer :

No – at least : officially not.

So far, AirDrop is only available on Macs with supported AirPort-cards running MacOSX 10.7 “Lion” or newer and on the iPhone 5 and newer running iOS 7…

Furthermore, AirDrop is only supported Mac-to-Mac or iPhone/iPad-to-iPhone/iPad…

Maybe this situation will change with the introduction of OSX 10.9 “Mavericks”, but for now there is no (official) option to use AirDrop from Mac-to-iPhone/iPad and vice-versa…

But…

There is an alternative that works the same basically : AirDisk Pro

(note : seems like Phone Drive and Phone Drive FREE are exactly the same app as AirDisk Pro, but at a lower price, even free…)

With this AirDrop-alternative, file transfer is very quick …and it’s even more compatible than the official AirDrop : the app can be installed on any iPhone or iPad running iOS 4.3 and the WiFi-connection can be made from any Mac or PC using a web browser…

In short, the app works like this :

– install the app on your iPhone/iPad

get AirDisk Pro
get Phone Drive FREE [stores max. 10 files]
get Phone Drive

– make sure your iPhone/iPad and your Mac/PC are on the same WiFi-network

– run the app

– enter the IP-address (or network name) that the app gives you as a URL in your Mac/PC’s web browser

– drag the file you want to transfer onto the webpage

done !

enjoy 😉

fixed : change shortname and Home folder name in OSX 10.8 Mountain Lion

Posted on 14-09-2013 by MacManus.nl

Question :

I have imported all data from our old Mac to our new Mac, but the on the new Mac I want to use a different account name than the one that was coupled to the account on the old Mac. To do so, I have to change the Account Name, the Short Name and the Home Folder Name.

Changing the Account Name and the Home Folder Name is easy, but if I only change those two, things get messed up completely…

I can’t find a way to change the Short Name also.

How do I do that ?

Answer :

It’s rather easy to change the account’s naming in OSX 10.8 Mountain Lion, but… exactly as you mentioned : if don’t do it exactly right, you’ll screw up your Mac completely…

Here’s a step-by-step guide to do it :

1- first & foremost : BACKUP ! make sure you start by making a complete backup of your Mac before you start this action ! (the easiest way to make backup is of course a Time Machine backup)

2- login on your Mac using an administrator account different than the account you want to change the name of (if you don’t already have such an second and/or administrator account on your Mac, just create one in the “Users & Groups” section of the System Preferences – you can delete it after the name change is complete)

3- now, go to Apple –> System Preferences –> Show All –> System –> Users & Groups

4- then, in the Users & Groups window that opens, click on the padlock icon (in the bottom left corner)

5- then, select the account you want to change in the list on the left side, and in the Password-tab on the right, at “Full Name:” type the new account name you want to use for this user account

6- then, right-click (or press CTRL while clicking) on the account you want to change in the list on the left side, and a small popup will appear saying “Advanced Options” ; click that

7- in the Advanced Options pull down window, read the WARNING first, then at “Account Name:” type the Short Name you want to use for the renamed account (let’s assume you want to rename to “newshortname” ; this name can’t have spaces in it !) and press OK

8- then, go to your Desktop, and press the SHIFT + CMD + C key-combo (or in the Finder go to Go –> Computers)

9- in the Finder window that opens, go to [Mac Hard Disk] –> Users and then select the (account) folder that has the old name you want to get rid of, and click on it’s name so it will light up ; then replace that name with the new Short Name you want to use (so “newshortname” as we called it before)

Note : it’s hard to believe it’s so easy to change these folder names, as you can mess up your entire Mac in doing so…

10- then go back to Apple –> System Preferences –> Users & Groups, and right-click (CTRL-click) on the account name you’ve just changed a few moments ago, and select “Advanced Options”

11- then, in the “Advanced Options” pulldown menu go to “Home Directory:” and change the “/Users/oldshortname” to “/User/newshortname” and press OK

12- now go to Apple –> Log Out… and login using the renamed account (if you want you can now delete the temporary Administrator-account you had made in System Preferences –> Users & Groups)

That’s it…

Enjoy !

MacManus.nl

helping hundreds of happy Applers each day

Tag Archives: 10.8 Mountain Lion

fixed : wake MacBook from deep sleep

fixed : use unsupported scanner in OSX 10.9 Mavericks

fixed : all eMails missing from Inbox in OSX Mail.app

fixed : set IMAP eMail for Hotmail.com, Live.com and Outlook.com in MacOSX Mail.app

fixed : AirDrop from Mac to iPhone/iPad

fixed : change shortname and Home folder name in OSX 10.8 Mountain Lion

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