fixed : account info greyed out in iOS 12

Question :

I have just upgraded my child’s iPhone from iOS 11 to iOS 12, but I can’t access his/her iCloud settings, since his/her account name is greyed out in Settings.app and nothing happens when I click on it…

How can I solve this ?

 

Answer :

The problem is that you have had Restrictions-setting active on iOS 11, and it is still active on iOS 12…

However : the Restrictions-setting is no longer in the “General”-chapter of Settings.app, starting in iOS 12, the Restrictions-setting is in the “Screen Time”-chapter (the purple hourglass icon just above the grey sprocket/gear-wheel icon of the “General”-chapter) and the setting is now called “Content & Privacy Restrictions”

So, do this :

  • open the Settings.app
  • in the window that opens, click on “Screen Time” (the chapter just above “General”)
  • in the next window, click on “Content & Privacy Restrictions”
  • when asked, type the Restrictions-password-code (4 digits) you previously used on iOS 11
  • then scroll down to “ALLOW CHANGES:” and “Account Changes” and adjust the setting to allow changes
  • now, the account-info in Settings will no longer be greyed out and you can also login on additional iCloud services like Messages (a.k.a. iMessage)

that’s it !

enjoy 😉

fixed : can’t find Restrictions setting in iOS 12

Question :

I’ve just upgraded my child’s iPhone from iOS11 to iOS12, which went without any problems. Or so it seemed…

In iOS11 I had set some Restrictions on my child’s iPhone because (s)he is underaged. I used to be able to find the Restrictions setting in Settings.app under General… but now, in iOS12, it’s no longer there…

Where has the Restrictions setting gone ?

 

Answer :

In iOS12, the Restrictions setting can be found in Settings.app under Screen Time. It’s now called “Content & Privacy Restrictions” instead of just “Restrictions”, but your options for setting restrictions are still generally the same.

You even have more options now. You can also set the amount of time your child will be able to use any specific app or service now.

enjoy 😉

 

fixed : best iPhone-app for DHL, UPS and PostNL track-and-trace in The Netherlands

Question :

I live in The Netherlands and on my iPhone, I want to trace packages that will be delivered to me shortly.

The PostNL.app works perfectly, but it’s for PostNL shipments only…

The UPS.app works perfectly too (despite the privacy agreement is a little awkward), but it’s for UPS shipments only…

There are various apps in the Apps Store for DHL shipments, but none of them work for The Netherlands…

I’ve tried the iPhone-apps by Deliveries, ParcelTrack and 17track, but even though they are advertised as ‘perfect solutions’ in most countries, they fail for at least one of the main delivery services in The Netherlands…

Isn’t there any iOS-app that can track all mayor post & parcel delivery services like PostNL, UPS, DHL, GLS and TNT in The Netherlands ?

 

Answer :

Yes there is… but there’s only one : AfterShip.app [click to download]

…and it’s not perfect yet, it still needs a little more do-it-yourself than advertised :

  • the Auto Detect function doesn’t always select the proper delivery service, nor does it always include the proper delivery service in it’s short list of options, so (especially for DHL deliveries) you must always double-check the exact delivery service from your shipment confirmation eMail
  • there’s only one Title (or Description) field you can add to your Shipment-entry, so if you want to include both Sender and Content description (as you can in most other Track&Trace apps) you will have to combine those into only one line of info
  • the Edit option only allows you to edit the Title (a.k.a. Description) of your Shipment-entry, so… if you’ve erratically chosen (or guessed) the wrong delivery service, you will not be able to edit or correct it… you will have to delete the entire Shipment-entry and create/add a new, corrected one entirely…

But apart from that… it’s FREE and once you have picked the delivery services correctly, it works as expected ! (and that’s far better than any other Track&Trace app)

There are a few things to know :

  • TNT-shipments from Amazon UK and Amazon DE to The Netherlands : if your online Amazon account info lists TNT (or “TNT (Netherlands)”) as the delivery service, the actual shipment will be done by PostNL, so you’ll need to choose “PostNL Domestic” as the delivery service ; if in the “Verzendbevestiging” you have received through eMail, the fine print says “Je items worden verzonden door Post NL Pakketten.” the actual shipment will expedited be by PostNL Domestic, even if your online Amazon-shipment-info says something else !
  • DHL-shipments from Amazon DE to The Netherlands : if your online Amazon DE account info lists DHL (or “DHLNL”) or DHL_CONNECT as the delivery service, this will NOT be DHL Express or DHL Benelux (the ones suggested by AfterShip.app), this will usually be shipped using DHL Parcel NL ; in the “Verzendbevestiging” you have received though eMail, the fine print says “Je items worden verzonden door DHL NL Pakketten.” the actual shipment will be expedited by DHL Parcel NL, even if your online Amazon-shipment-info says something else !
  • DHL-shipments from Dutch resellers to addresses within The Netherlands will be usually expedited by “DHL Benelux” (and NOT by “DHL Express” or any other DHL branch)

enjoy !

info : comparison of lightning-splitters

Question :

I would like to use two lightning-connections on my new iPhone that only has one lightning-connector. Are the available lightning-splitters any good ?

 

Answer :

Yes and No.

Yes, if you only want to use a pair of wired headphones and charge your iPhone at the same time, all lightning-splitters I’ve tested are up to the job. And if you have a USB-headphone (or a mini-jack-to-USB-adapter) you could even use the Apple Lightning Camera Connector.

But if you want to connect anything else, the lightning-splitters that I’ve found won’t do the job… even the ones that claim to support data syncing didn’t support in iOS 12 in my testing…

So, for now it’s only power&audio-splitters…

Here‘s an in-depth comparison [open attached file] of the lightning-splitters I’ve tested :

Apple Lightning Camera Connector

Auswar Lightning Audio Splitter

Beyeah Lightning Audio Splitter Argent

Beyeah Dual Lightning Splitter

PowerBear Dual Lightning Splitter

Arotao Dual Audio & Charge Adapter

 

My recommendations would be :

  • if you want a mini-jack-adapter for your headphone : get the Auswar Lightning Audio Splitter
  • if you want data-transfer : get the Apple Lightning Camera Connector

fixed : internet on wireless but not on LAN according to AirPort Utility

Question :

Lately I have had a bad and unstable internet connection. I have a Mac and it has been working fine for years. My internet provider is Vodafone-Ziggo.

I tried to find out what was wrong using the AirPortUtility.app on my Mac, and I found something strange : when selecting my wireless WiFi-network, my internet connection is presumed working, but when selecting my wired LAN-network, I get an error message saying there is no internet connection.

If it would have been the other way around, I could think of an explanation… but having wireless internet connection from my router and not LAN-internet just doesn’t make sense…

I’ve tried numerous resets of the Ziggo-modem, of my TimeCapsule and of my Mac. Nothing helps.

Do you have any suggestions on fixing this ?

 

Answer :

Even though you’ve tried most of the available options already, there is one other thing I would suggest to try :

  • make sure the UTP/Ethernet/LAN-cable is correctly connected into both your Mac and the ‘local network device’ (be it a TimeCapsule, a router, a modem, a network-switch or a wall-socket)
  • then, on your Mac : click on the Apple-icon (top-left on your Mac’s desktop screen)
  • in the pulldown menu, click on “System Preferences”
  • in the window that opens (“System Preferences”), click on “Network”
  • in the window that opens (“Network”), click on “Ethernet” in the list on the left
  • in the info that appears on the right, check if it says “Status : Connected”
  • if it doesn’t, your UTP/Ethernet/LAN-cable isn’t connected properly, so check all network-cables again until it says “Status : Connected”
  • then, click the Advanced-button
  • in the window that opens, click on the DNS-tab
  • in the info that opens, at “DNS Servers:” make sure that you have at least included one of the following DNS Servers : 8.8.8.8 (Google), 8.8.4.4 (Google), 208.67.222.222 (OpenDNS) and/or 208.67.220.220 (OpenDNS)
  • if none of those DNS Servers are listed yet, add them by clicking on the +/Plus-button bottom-left
  • then click on the Proxies-tab (of the elongated TCP/IP-button)
  • in the info that opens, make sure to remove the check-mark at both “Web Proxy (HTTP)” and “Secure Web Proxy (HTTPS)”
  • in case both were already switched OFF, I would suggest to switch both of them to ON
  • then leave the rest as is, and click on the OK-button
  • in the previous window that appears, click the “Apply”
  • now check the AirPortUtility.app again, and you should see that the internet connection is back up for both the wireless and wired/LAN connection
  • also check by opening Safari (or another internet browser) and refresh the page by clicking on the circular arrow in the address bar

That’s it !

enjoy 😉