Tag Archives: Mail.app

fixed : can I attach an edited online document (downloadable PDF) directly into an eMail ?

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Question :
I am witing an eMail to a service desk to get help on a product and I want to show them which part is broken in a drawing. I found an online document (a downloadable PDF) in which I can easily draw a circle arround the defective part. Do I just need to download the PDF onto my Mac, then draw the circle on it in Photoshop (or something) and then attach it to the eMail I am writing…

Or is there a faster way to do this ?


Answer :
The option you are describing is okay, but it can be done easier. So without having to save the PDF to your Mac first. To do so. do this :

– open Mail.app on your Mac and write the eMail
– then open Safari.app on your Mac and find the webpage with the online PDF that you would like to include in your eMail
– then in Safari.app, right/option-click on the document in your browser window and choose “Open with Preview” from the pop-up list and the PDF web page will be opened in Preview.app
– then, in Preview.app, click on the Markup-button (the icon of a circle with a tip of a pencil in it, in the menu bar of the picture preview window) to see the editing tools
– then, in Preview.app, draw the circle in the color you need onto the PDF
– when done, click on the Share-button (the icon of a square with an upward pointing arrow in it, in the menu bar of the [picture preview window)
– from the pull-down menu that appears, choose “Mail”
– now a new (nearly empty) eMail will open in Mail.app with just the (edited) PDF in it
– now click&hold on the PDF file and drag&drop it from the nearly-empty eMail into the eMail that you want to send out
– then, with the edited PDF attached, send out the eMail

That’s it !
enjoy 😉

Note : if you want to double check that it is actually the edited version that you are about to send out, just click on the PDF file in the ready-to-send eMail and you will see that the edited version of the PDF is opened in Preview.app

fixed : delete multiple old mails at once in Mail.app on iPhone or iPad

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Question :
On my Mac, in the Mail.app, I’ve always been fond of the option to select multiple eMails (mostly junk-mail) and delete them at once… but on my iPhone I have to delete each mail one-by-one (swipe left, click More, scroll down, click Delete Message) …that’s no problem if it’s only 5 eMails, but when it’s 10 or 20 eMails that I want to delete, it takes a lot of time and a lot of swiping…
Now a friend adviced me to sart using the Gmail.app to do this… and Gmail.app has this as a standard feature, and Mail.app doesn’t (as far as I know) …but I love using Mail.app and prefer to keep using Apple’s own stuff…

Isn’t there any way to do this in Mail.app ?


Answer :
YES, there is !
Okay – it’s slightly more complicated than in the Gmail.app for some unknown reason… but the option is there – to use it, do this :

in iOS / on iPhone :
– open Mail.app
– if you’re not already in the mailbox that you want to delete the eMails from, open the proper mailbox in the Mailboxes list window
– in the window where all eMails are listed, click Edit (top-right)
– now all eMails will slide slightly to the right and at the left, a round checkbox will apear in front of each eMail
– then, check all eMails that you want to delete (or move)
– when all are selected, click Move (bottom-centre)
– from the popup, select Move Message
– then, on the next screen click on Bin (or Trash) to delete all selected eMails
– the screen will automatically close and go back to the previous screen (your selected mailbox)

in iPadOS / on iPad :
– open Mail.app
– make sure you are in the right mailbox, if not, click the menu icon (top-left) and select the desired mailbox from the list that appears on the left, and click on the menu icon (top-left) again to close the list of mailboxes that had appeared on the left
– in the window of your desired mailbox, the list of eMails will be visible on the left and the preview of the selected eMail will be in the middle and right
– then click on Edit (top-right-in-the-left-column), above the list of eMails
– now all eMails will slide slightly to the right and at the left of them, a round checkbox will appear in front of each eMail
– then, check all eMails that you want to delete (or move)
– when all are selected, click Move (bottom-centre-in the left-column)
– from the popup, select Move Message
– then, in the list that appears on the left, click on Bin (or Trash) to delete all selected eMails
– the slide-in menu will automatically close and you will be back in the regular screen of the active mailbox

Note : both on iPhone and iPad, you can also use this method to move multiple eMails to the junk-mailbox or archive them to any desired mailbox

That’s it !

enjoy 😉

fixed : no internet connection while WiFi and LAN are okay (after running Jaksta)

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Question :
I was running an app (Jaksta Media Recorder) that crashed. Now I am no longer able to make any connection to the internet from macOS using my regular settings. Safari, Apple Mail.app and Whatsapp for macOS can no longer get propper connection to the internet.
I have tried resetting my internet modem, and my VPN now works, but the apps still cannot get a propper internet connection… so it appears to be a DNS problem, but changing DNS servers didn’t help…

What can I do to solve this ?


Answer :
As you might have expected, Jaksta Media Recorder has caused this problem when it crashed… to fix it, do this :
– restart your Mac
– do not startup any apps, startup the Jaksta Media Recorder app first
– when the Jaksta Media Recorder window opens (where you can see your previous downloads a.k.a. recordings) go to the bottom left corner and put the slider (that is turned ON automatically) in the OFF position
– then quit the Jaksta Media Recorder app

That’s it !

enjoy 😉

Note : Jaksta Media Recorder for Mac is no longer being supported, as of 2023 Jaksta is a Windows-only app, so if you run into any problems with Jaksta for Mac you are pretty much left hanging… so, if you’re looking fro an alternative for Jaksta, see this post :
fixed : current version (or replacement) for Jaksta downloader app on macOS

fixed : iOS Mail.app “Fetch New Data” settings page completely greyed out

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Question :

I have troubles with my eMail on my iPhone, so I started to look for solutions in the iOS Settings.app ; I don’t know if this is relevant for the solution to my mail-problem, but I found that when I try to adjust the settings for Fetch New Data (in the Settings.app > Mail > Accounts > scroll down to bottom) is turned OFF, and when I click on it the entire Fetch New Data settings page is greyed out, so I can’t switch it back ON and have my mail checked automatically…

What is wrong ? How can I fix this ?

Answer :

Relax, there’s nothing wrong… it’s just strange that iOS isn’t telling you why the entire page is greyed out and how you can fix this…
The thing is : your iPhone is in Low Power Mode (a.k.a. Battery Saving Mode)… (if you look closely, you will see that the battery indicator top right is yellow in stead of white or green)
To fix this, do this :

  • swipe down from the battery indicator top right
  • in the window that opens, scroll down to the white tile with the battery (in yellow) and click on it
  • now the tile wil turn dark and the battery will turn white
  • if there is no battery-tile, then go to Settings.app > Battery and switch the slider at Low Power Mode to ON
  • to check, go to Settings.app > Mail > Accounts > Fetch New Data and you will see that you can now set everything as you like

    That’s it !
    enjoy 😉